Account Manager - Digital Marketing Solutions

Placements24; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Cutting-edge tools

Job summary

Placements24 is seeking an Account Manager for a cutting-edge digital marketing agency. You will service clients primarily in Randburg, Gauteng, with a flexible remote working arrangement.

You will manage client portfolios, translate business objectives into digital campaigns, monitor performance, and deliver insights. Strong communication and analytical skills are essential for building long-term partnerships.

Qualifications

• Experience as an Account Manager in a digital marketing setting.
• Strong communication and negotiation abilities are essential.
• Proven track record of managing multiple client relationships.
• Remote-working experience and digital collaboration skills.

Responsibilities

• Manage a portfolio of client accounts and serve as primary contact.
• Develop and execute digital marketing strategies (SEO, SEM, social, content, email).
• Set client goals and ensure campaigns meet desired outcomes.
• Monitor performance, analyze data, and provide client reports.
• Identify upsell/cross-sell opportunities with existing clients.
• Collaborate with internal teams to deliver campaigns.
• Stay updated on digital marketing trends and tools.
• Address client concerns and drive satisfaction.
• Conduct regular performance reviews and strategy sessions.
• Build trust-based, long-term client partnerships.

Skills

Account management

Client relations

Strategic thinking

Communication

Analytical skills

Education

Bachelor's degree

Tools

Google Ads

Facebook Ads

SEO tools

Analytics tools

Job description

About the Role

Our client, a cutting-edge digital marketing agency, is looking for a proactive and experienced Account Manager to join their growing team, servicing clients primarily in the **Randburg, Gauteng** area, but with a remote working arrangement. This role is pivotal in managing client relationships, ensuring their digital marketing strategies are effectively implemented and delivering measurable results. You will act as the primary point of contact for a portfolio of clients, understanding their business objectives and translating them into actionable digital campaigns. The ideal candidate will have a strong grasp of various digital marketing channels, excellent communication skills, and a passion for helping businesses thrive online.

Key Responsibilities

• Manage and nurture a portfolio of client accounts, serving as the main point of contact.
• Develop and execute comprehensive digital marketing strategies, including SEO, SEM, social media, content marketing, and email campaigns, tailored to client needs in the **Randburg** business landscape.
• Set clear client goals and objectives, and ensure campaigns are aligned with these outcomes.
• Monitor campaign performance, analyze data, and provide regular, insightful reports to clients.
• Identify opportunities for upselling and cross-selling additional services to existing clients.
• Collaborate effectively with internal teams (creative, technical, analytics) to deliver high-quality campaign execution.
• Stay updated on the latest digital marketing trends, tools, and best practices.
• Proactively address client concerns and resolve issues to ensure satisfaction.
• Conduct regular performance reviews and strategy sessions with clients.
• Build strong, trust-based relationships that foster long-term partnerships.

Requirements

• Proven experience as an Account Manager or similar role in a digital marketing agency or tech company.
• In-depth knowledge of various digital marketing channels and platforms (Google Ads, Facebook Ads, SEO tools, analytics platforms).
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Demonstrated success in managing client relationships and driving client retention.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A strategic thinker with a creative approach to problem-solving.
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
• Experience working remotely and effectively managing client interactions digitally.
• Familiarity with the **Randburg** business environment is a plus.

Benefits

• Competitive salary commensurate with experience.
• Flexible remote working arrangement.
• Access to cutting-edge marketing tools and technologies.
• Opportunities for continuous learning and professional certifications.
• A collaborative and innovative work culture.
• Contribution to medical aid and retirement fund.
• Performance-based bonuses.