Account Manager

Wallace Management Company LLC

Columbia (TN)

On-site

USD 38,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and vacation

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver outstanding customer service and support loan payments and applications across multiple branches. The role emphasizes friendly, proactive client interactions and efficient handling of documentation and status updates.

Ideal candidates will contribute to branch standards, grow the customer base, and engage with clients to resolve overdue payments. Occasional travel may be required as the network expands.

Qualifications

Responsibilities

Providing quick and friendly customer service in person or over the phone to assist with questions or loan payments.
Preparing loan documents and managing the application process.
Creating and maintaining positive customer relationships and keeping in contact about loan status.
Contacting customers to help them get back on track if they have overdue payments.
Partnering with Management to maintain branch operating standards and grow the business.

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
401(k) plan including company match
Paid holidays and vacation time
Monthly bonus opportunities

Account Manager Role Responsibilities include:

Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time