Account Manager (Communications)

BravoEcho; Grand Rapids (MI); Hybrid; USD 75,000 - 85,000; Full time

Job summary

A brand strategy and communications firm in Grand Rapids, MI, is seeking a Mid-Senior level Account Manager to lead project management and client relations. The ideal candidate will have 7-10 years of relevant experience, proficiency in project management tools, and strong communication skills. This role offers a hybrid work environment with a salary range of $75K-$85K plus bonus eligibility.

Qualifications

• 7 to 10 years of experience in Project/Program/Account Management.
• Experience with large clients in Sustainability or Corporate Philanthropy is a plus.
• Ability to manage multiple projects and meet deadlines.
• Excellent writing and editing skills.

Responsibilities

• Lead project management for account activities.
• Support program development and stakeholder engagement.
• Coordinate with internal creative teams and external partners.
• Build client relationships and identify business opportunities.

Skills

Project Management

Client Relations

Problem-Solving

Communication Skills

Organizational Skills

Collaboration

Proficiency in Project Management Tools

Job description

Responsibilities

• Lead project management in support of day-to-day account activities, including but not limited to Client communications and program management; coordinating internal client team efforts, resource and budget management; scheduling; tracking and reporting project progress; presentation development; development of creative briefs, status reports, and timelines.
• Support the AD in program development as necessary: external stakeholder engagement; event planning; content and asset management, such as talking points, briefing documents, editorial calendars, PowerPoint presentations and proofreading; desktop research; and post-event evaluation and associated administrative tasks.
• Participate in annual planning & program and project planning by playing a supporting role to the AD and the Client Lead.
• Expertly leverage tools/software for project management and team collaboration.
• Collaborate and coordinate with internal creative teams and external partners such as other agencies, client resources, as well as research and production and media partners.
• Directly interface with client and/or client-facing teams to coordinate delivery of successful projects.
• Build and nurture client relationships, while also working with AD to define new strategic and business expansion opportunities.
• Be a brand steward for clients, ensuring strategic and client brand consistency across key touch points.
• Assist in new business activities as needed.

Qualifications

• A proven track record with 7 to 10 years of experience in Project/Program/Account Management, with background from Corporate, Agency or Consultancy (PR, Brand, Communications).
• A huge plus if the candidate has experience working with large clients and in the areas of Sustainability, Corporate Philanthropy, Stakeholder Relationship Managementor Internal Communications.
• Strong organizational and problem-solving skills with the ability to manage multipleprojects at the same time and meet deadlines.
• Excellent writing, editing and communication skills.
• Proficiency in project management tools/software
• A team player who enjoys collaboration and brings the best in their colleagues
• A ‘hands-on’ mentality and ‘whatever it takes to get the job done’ philosophy.

Job Requirements

• Position type: Full-time hybrid position.
• Location: Grand Rapids, MI office or remote from SE Michigan.
• Salary Range: Commensurate with experience, $75-85K + Bonus eligibility.

About BravoEcho

We are a brand strategy and communications firm based in Grand Rapids, MI, with team members in Denver, Philadelphia, San Antonio and San Francisco.We are a small, yet mighty team of experienced strategists and storytellers who work with clients at the intersection of business strategy, company culture, and brand to help companies evolve — from what they are today to what they aspire to be in the future. We are human-centered and insights-driven. We make ideas actionable. We’re strategic and creative, in equal measure.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Public Relations and Communications Services

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