Account Manager - Commercial Insurance for Construction Hybrid

Insurance Office of America; Fishers (IN); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K with match

Career growth

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage a book of business, drive client retention, and support new business through daily administration and service excellence.

Responsibilities include policy administration, renewals, billing inquiries, and carrier communications; collaborate with the account team to anticipate needs and deliver proactive, high‑quality service.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance
• Active property & casualty (P&C) licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Renewals: client research, submissions, and presenting proposals
• Maintain agency management systems and data accuracy
• Communicate workload status and issues to the account team
• Deliver proactive service and stay updated on policies and procedures

Skills

Analytical skills

Problem solving

Decision making

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage a book of business, drive client retention, and support new business through daily administration and service excellence.

Responsibilities include policy administration, renewals, billing inquiries, and carrier communications; collaborate with the account team to anticipate needs and deliver proactive, high‑quality service.