Account Manager (Clinical Trial Sourcing)

Clinigen

United States

On-site

USD 90,000 - 135,000

Full time

14 days+

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Benefits offered by this job

Inclusive company culture

Employee engagement platform

Competitive benefits

Job summary

Clinigen seeks an Account Manager to oversee key accounts, enhancing client relations and overseeing project management. This role demands a degree in a science-related field and significant experience in the pharmaceutical or biotech industry. Excellent communication and negotiation skills are essential, as well as a strong grasp of clinical trial processes.

Qualifications

3+ years direct project management experience in Pharma or Biotech.
Experience in customer-facing account roles.
Knowledge of clinical trial supply chains preferred.

Responsibilities

Serve as the main point of contact for assigned key accounts.
Develop account management plans for strategic client relationships.
Coordinate and manage internal and external stakeholders.

Skills

Project Management

Customer Service

Communication

Negotiation

Presentation Skills

Education

Degree in Science or related field

Job description

Account Manager (Clinical Trial Sourcing)

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Please note this is not a sales or research role.**

Please note this is not a sales or research role.**

About Account Management at Clinigen:

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.

The Account Manager will own the key account to which the role is allocated, delivering exceptional service, responsiveness and technical ability. Owns the process from opportunity recognition to delivery of profit.

To be successful in this role you should have:

Educated to degree level and preferably in a science related field
3+ years direct project management experience at a CRO, CDMO, Pharmaceutical or Biotech company
Clinical trial sourcing experience preferred
Knowledge of the key principles of cross functional project management

Your role at Clinigen:

Champion and deliver world class customer service to assigned clients in the portfolio
Develop and execute account management plans for key strategic accounts, with a focus on broadening and deepening relationships
Be the single point of contact (SPOC) for the key account, communicating, coordinating and managing internal and external stakeholders appropriately
Work with Business Development/VP Strategic Accounts and Regional Head of Account Management to set KPIs for key accounts and review on a periodic basis
Arrange and attend clients meetings with Business Development/VP Strategic Accounts
Demonstrate a good understanding of the clinical trial supply chain through working with strategic sourcing group
Review and vet client requests/requirements and formulate sourcing strategy, utilizing tools, databases and the Strategic Sourcing team
Oversee the management of incoming orders through from date of receipt to final delivery with supply vendor
Offer support to Business Development in pursuit of new clients in line with Key Account Management strategy
Work with Business development to devise a transition plan for new accounts to be managed within account management team

We're excited about you if you have:

Live within either the Eastern or Central time zone
Experience in a customer-facing account role
Knowledge of trends and developments in the Pharma and Clinical Trial Services space
Very strong presentation skills
Excellent communication skills and ability to communicate effectively with all levels of an organization
Exceptional negotiation and persuasion skills
Flexible and adaptability to changing situations

Benefits

While at Clinigen, you'll enjoy:

The culture. Thanks to our diverse opportunities for engagement and involvement, every colleague's Clinigen experience can be a bit different, and we're proud of that. We work hard to ensure our company culture is inclusive to people from all backgrounds and social styles.

The transparency with leadership. All colleagues can share anonymous feedback with leadership on a weekly basis through our employee engagement platform. We use this feedback to inform our actions and decisions. We've been able to take steps to continuously improve how we do things at Clinigen.

The benefits. We take pride in having a broad range of activities, systems, and programs that provide a competitive benefit offering and build a culture of celebrating success.

EEO. Clinigen is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

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