Account Manager

Roylo Partners; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Roylo Partners in New Orleans, LA is seeking an Account Manager to coordinate client relationships and help deliver a responsive, organized service.

You will maintain regular contact with assigned clients, clarify requirements, and work with internal teams to meet deadlines. The role emphasizes clear communication, proactive problem-solving, and dependable follow-through.

Qualifications

• Experience in account support, client services, hospitality, sales support, or team coordination is helpful.
• No specific degree required.

Responsibilities

• Maintain regular contact with assigned clients and provide progress updates.
• Clarify requirements, record requests, and agree next steps.
• Coordinate with internal teams to meet agreed deadlines.
• Prepare meeting notes, account summaries, and supporting documents.
• Follow up on service concerns and elevate issues when needed.
• Identify additional client needs and discuss relevant services without making unsupported commitments.

Skills

Account management

Client relationships

Communication

Problem solving

Attention to detail

Job description

New Orleans, LA | Full-time | Monday–Friday | On-site

Be a Reliable Point of Contact

You enjoy getting to know people, understanding what they need, and following through on what you’ve agreed. We’re hiring an Account Manager in New Orleans to coordinate client relationships and help deliver a responsive, organized service.

You’ll stay in contact with assigned clients, communicate their requirements to colleagues, and keep requests moving. This role suits someone who combines an approachable manner with clear communication and attention to detail.

Your Account Responsibilities

• Maintain regular contact with assigned clients and provide progress updates.
• Clarify requirements, record requests, and agree next steps.
• Coordinate with internal teams to meet agreed deadlines.
• Prepare meeting notes, account summaries, and supporting documents.
• Follow up on service concerns and elevate issues when needed.
• Identify additional client needs and discuss relevant services without making unsupported commitments.

Bring Relationship-Building Experience

Account support, client services, hospitality, sales support, or team coordination experience is helpful. You may have managed bookings, handled ongoing customer relationships, or coordinated requests across departments.

A specific degree isn’t required. We value professional communication, practical problem-solving, accurate records, and dependable follow-through.

Learn the Business and Your Accounts

You’ll receive guidance on company services, account processes, and reporting systems while developing your client communication and coordination skills.

Reliable commuting to our New Orleans workplace is required.

Equal Opportunity Employer. Reasonable accommodation is available during recruitment.