Account Manager - Client-Facing - Remote

Atomic - Remote Jobs; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

PTO + holidays

Learning stipend

Job summary

Atomic - Remote Jobs is seeking an Account Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy with our internal channel teams. This role blends relationship management, performance storytelling, and strategic direction for high-growth eCommerce brands, with fully remote collaboration.

You’ll lead recurring meetings, translate performance into clear narratives, and turn client feedback into actionable internal direction, aiming to boost retention and

Qualifications

• 3+ years in Account Management or similar client-facing role.
• Strong understanding of performance marketing and digital channels.
• Excellent client relationship management and clear communication.
• Ability to derive insights from ecommerce metrics (ROAS, AOV, LTV).

Responsibilities

• Own accounts as primary point of contact and trusted advisor.
• Lead bi-weekly client meetings and translate data into strategic narratives.
• Review performance across metrics to spot trends, opportunities, risks.
• Guide full-funnel strategy and prioritize growth.
• Translate client feedback into actionable internal direction.
• Reinforce value to drive retention through proactive communication.

Skills

Account management

Performance marketing fundamentals

Client relationship management

Data interpretation (ROAS/AOV/LTV)

Organization and follow-through

Job description

About the Role

We’re hiring an Account Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing.

You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.

About the Agency

We’re a rapidly growing performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. We’re focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up.

What You’ll Do

You’ll be the strategic “owner” of your accounts — driving clarity, alignment, and momentum across client relationships and internal execution.

• Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
• Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
• Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
• Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
• Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
• Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership

What We’re Looking For

• 3+ years in Account Management, or a similar client-facing role (agency experience strongly preferred)
• Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
• Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly)
• Excellent client relationship management and communication skills (clear, calm, strategic)
• Strong organization + follow-through across meetings, action items, and internal coordination

Benefits & Compensation

• Fully remote role
• Health insurance
• 401(k) with employer match
• 3 weeks combined PTO + sick time, plus 10 paid holidays
• $500 quarterly learning stipend
• Compensation: 80 to 100K yearly.

Why This Role Might Be a Fit

• You like owning client relationships and driving strategy
• You can turn performance numbers into a story clients instantly understand
• You’re proactive and naturally spot issues before they become problems
• You love cross-functional collaboration and keeping teams aligned
• You care about outcomes — not just reporting