Account Manager, Casualty

Argo Group; Chicago (IL); Presencial; USD 55.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Descripción de la vacante

Argo Group in Chicago is seeking an Account Manager for casualty to support underwriting through customer service, transaction processing, and data analysis. This on-site role requires coordinating with underwriters, brokers, and internal partners to ensure accurate, timely service.

The position offers a base salary in the Chicago area with a comprehensive benefits package and a potential annual bonus based on performance.

Formación

• High School diploma or equivalent; college coursework or degree preferred.
• Strong knowledge of commercial insurance and ability to work in a time-sensitive, high-volume environment.
• Professional demeanor with excellent customer service skills.

Responsabilidades

• Analyze and process account inquiries, endorsements, billing and changes within service standards.
• Set up rating, issue binders, and send quotes on behalf of underwriters.
• Interact with brokers to obtain underlying information and address inquiries.
• Review inspection reports and follow up with brokers on coverage implications.
• Support underwriting by performing data research and analysis as required.
• Attend broker visits and participate in special projects as assigned.

Conocimientos

Customer service

Analytical

Organizational

Prioritization

Time management

Oral and written communication

Educación

High School diploma or equivalent

College coursework or degree preferred

Herramientas

Word

Excel

Outlook

Descripción del empleo

Account Manager, CasualtyThis website uses cookies to deliver tailored content to you, collect anonymous statistics and maintain login sessions. You may decline our use of cookies in your browser; however, certain portions of this website may not function properly. For more information on how we use cookies, please visit our Use of Cookies section in our **Privacy Notice**### Account Manager, CasualtyApply: US IL - Chicago: Full time: Posted Today: R2053502**Company** Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.**Job Description****A Brief Overview** Argo Group currently has a challenging opportunity for an **Account Manager** in their casualty line of business. This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research, and analysis. The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. **This role will work onsite 5x per week from our Chicago Office.** **The primary duties and responsibilities of the role are:** * Analyze and process account inquiries, complex endorsement requests, and changes such as billing and other needs within established service standards.* Utilize and follow internal guidelines, authority, and procedures to ensure that all assigned work transactions are processed accurately while meeting service and compliance standards.* Conduct underwriting file analysis, including identifying forms and endorsements to be used in the policy.* Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided.* Develop and maintain positive working relationships with underwriters, customers, and business partners to provide high-quality service to clients.* Set up rating, issue binders, and send out quotes on behalf of the underwriters.* Interact with brokers to assist with follow-up for underlying information, subjectivities as well as addressing account inquiries.* Thorough review and analysis of inspection reports, including follow-up with brokers on observations that affect coverage implications.* Participate in projects and other duties as assigned.* Attend broker visits when appropriate. **Core qualifications and requirements for this position include:** * High School diploma or equivalent; college coursework or degree preferred.* General knowledge of commercial insurance strongly preferred.* Must be able to function effectively in a time-sensitive and high-volume environment.* Flexible and adaptable to changing direction, adjusting priorities, and/or working on multiple tasks simultaneously.* Able to work autonomously in a fast-paced, production-oriented environment.* Strong oral, written, organizational, analytical, and prioritization skills.* Ability to maintain a positive working relationship with the agent/broker workforce.* Must display a professional demeanor and excellent customer service skills.* Proficient in the use of computer programs, including Word, Excel, and Outlook.* Ability to travel on a minimal basis.The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Chicago Pay Range: $55,000 - $78,000 ***PLEASE NOTE:***Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.**Benefits and Compensation**We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.