Account Manager - Cambridge

MilliporeSigma; Burlington (VT); Remote; USD 96,000 - 168,000; Full time

Job summary

An established industry player is looking for a Regional Account Manager to drive sales of Biosafety Testing Services in the Boston territory. This dynamic role requires a self-motivated individual with a strong sales background in the biotech sector, capable of identifying client needs and fostering relationships. You will develop strategic plans, engage with key stakeholders, and utilize sales tools to ensure market share growth. Join this innovative company to make a significant impact in the life sciences industry while enjoying the flexibility of remote work and a competitive salary package.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Cash Bonuses

Qualifications

• 8+ years of commercial sales experience in biotech required.
• Bachelor’s degree in a related Life Science discipline is essential.

Responsibilities

• Achieve quarterly and annual sales targets through customer engagement.
• Develop strategic plans for territory management and revenue growth.

Skills

Commercial Sales Experience

Negotiation Tactics

Problem Solving

Customer Relationship Management

Education

Bachelor’s Degree in Cell Biology

Bachelor’s Degree in Molecular Biology

Tools

CRM Software

Tablets

Job description

Work Location: Burlington, Massachusetts
Shift:
Department: LS-LS-TCB Commercial Sales NA
Recruiter: Paul Therrien

This information is for internals only. Please do not share outside of the organization.

Your Role:

The Regional Account Manager is an experienced field-based commercial role selling MilliporeSigma’s Biosafety Testing Services to customers in the Cambridge, MA (Boston) Territory. You understand the industry well and proactively identify and understand client needs to potentially impact organizational results. Life Science Solution Services (LSS) is the world's largest provider of pharma and biopharma GMP manufacturing and biologics safety testing. Exceptional industry knowledge and sales skills are required to promote and sell in the territory to achieve or exceed the sales targets. You would be able to work remotely while proactively driving growth in the sales territory, by being highly self-motivated, assertive, and well organized, with excellent time management. You would be able to build relationships, communicate clearly and be collaborative.

• Ensure that the quarterly and annual target is achieved, by gaining and maintaining market share through competitive conversions, customer expansions, and timely reaction to customer inquiries.
• Develop a detailed strategic plan to manage your territory; maintain, protect, and seed your business for both short- and long-term revenue growth.
• Know and be known by your customers; maintain regular presence within territory.
• Identify your customer’s needs/goals/challenges and provide solutions to fulfill their needs through the proper positioning of Biosafety Testing services and/or knowledge/expertise.
• Inform, train and influence customers.
• Identify and map the key stakeholders and decision makers around projects and opportunities in your territory.
• Secure targeted meetings to identify and advance opportunities with your customers.
• Lead and organize internal partners around presenting to, or supporting your customers; provide input and direction on content, customer needs/drivers, audience profile, etc.
• Create and deliver presentations; coordinate appropriate resources for customer visits.
• Provide an accurate, detailed forecast for your territory.
• Utilize sales tools regularly and properly to gain efficiencies and to document customer interactions (CRM, tablets, literature, etc.).
• Work collaboratively with business partners (customer service, technical service, field marketing, technology management, demand planning, etc.).
• Travel requirement within sales territory is approximately 50%, with minimal international travel.

Who you are:

Minimum Qualifications:

• Bachelor’s Degree in Cell Biology, Molecular Biology, or related Life Science discipline.
• At least 8 years of commercial sales experience in the biotech industry.
• Previous experience selling services to pharmaceutical and biopharmaceutical companies, supporting biologic molecular productions.
• Full understanding of the pharmaceutical and biotech drug production processes/unit operations.
• Ability to generate accurate business forecasts, understand pricing and can articulate value all while effectively using negotiation tactics to increase wallet share within an organization.
• Uses skillful questioning to draw out information for diagnosing a situation and anticipates areas of conflict, manages disagreement, and works toward resolution.

Preferred Qualifications:

• Self-reliant and self-directed with the ability to effectively identify problems and create resolutions internally (PM, Ops, etc.) and externally.
• Looks at our business globally – works to understand the local impact of a territory across a global account network, Client partners/CDMOs and puts actions in globally.
• Solid mentorship skills with the ability to allow others to learn from you.
• Identifies downstream impact of decisions and communicates risks; involves stakeholders early, connecting stakeholders at client site to stakeholders in our internal business.
• Identifies need for and contributes to building a solid business case as needed by bringing together stakeholders to support a decision.
• Understands the market very well, proactively researches customers and goes to the next level of depth to understand their needs.
• Anticipates complex business issues that may impact organizational results.
• Leverages regular Business Review Meetings to gain insight and drive further alignment.
• Work with our business partners to develop cross-discipline relationships up to the C-suite.

Location: This is a field-based role that will require frequent travel within the Greater Boston/Cambridge region.

Pay Range for this position: $96,300 – $167,500

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.