Account Manager – Building Automation

Stark Tech; Bow (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA contributions

401(k) with match

Paid time off

Career development

Job summary

Stark Tech is seeking an Account Manager for Building Automation to manage client relationships and ensure satisfaction within the Building Automation & Smart Buildings division. You will act as a trusted advisor and drive value for assigned accounts through innovative solutions.

The role suits candidates with strong interpersonal skills, a background in building technology, and a proven ability to balance technical knowledge with exceptional service.

Qualifications

• Bachelor’s degree or equivalent related work experience required.
• Minimum of 3 years of account management experience, preferably within building technology or automation sectors.
• Demonstrated expertise with building technology systems is essential.
• Exceptional interpersonal skills and a high degree of emotional intelligence.
• Advanced computer proficiency, including Microsoft Office Suite and CRM applications.
• Proven ability to multi-task, work under pressure, and meet deadlines.

Responsibilities

• Establish and maintain strong, professional relationships with key client stakeholders.
• Serve as a trusted advisor, providing guidance on building technology systems and solutions.
• Drive profitability across designated accounts by identifying upselling and cross-selling opportunities.
• Coordinate with internal teams to deliver services aligned with client expectations.
• Monitor account performance, client satisfaction, and contract compliance; resolve issues.
• Utilize CRM and Microsoft Office to track communications and organize activities.
• Collaborate with sales, technical, and project management teams for cohesive strategies.

Skills

Account management

Interpersonal skills

CRM systems

Multi-tasking

Emotional intelligence

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

CRM software

Job description

The Account Manager – Building Automation position offers a dynamic opportunity for professionals passionate about client relationship management and innovative building technology solutions. As an essential member of the Building Automation & Smart Buildings division, you will be responsible for ensuring client satisfaction and driving both immediate and long-term profitability across assigned accounts. The role emphasizes cultivating strong relationships with key stakeholders, acting as a trusted advisor, and maintaining a commitment to service excellence. The Account Manager – Building Automation position is structured to support both individual and organizational growth, providing a platform for you to leverage your experience in account management and building technology systems.

With the increasing integration of smart technologies in facilities management, the demand for experienced account managers in building automation continues to grow. This role is ideal for candidates who can balance technical knowledge with exceptional interpersonal skills, ensuring clients receive the highest level of service and tailored solutions for their building management needs. As an Account Manager – Building Automation, you will play a pivotal role in supporting client objectives, creating value-driven partnerships, and representing the company’s mission to deliver sustainable, energy-efficient solutions.

Successful candidates will thrive in a fast-paced, client-focused setting, utilizing advanced computer skills, multitasking abilities, and a proactive approach to problem-solving. The position provides an engaging environment that rewards dedication, strategic thinking, and a commitment to continuous improvement.

Account Manager – Building Automation Summary

• Responsible for managing client relationships and satisfaction within the Building Automation & Smart Buildings division.
• Drives profitability and long-term value by serving as a trusted advisor to stakeholders.
• Acts as the primary point of contact for assigned accounts, addressing client needs and ensuring project objectives are met.
• Supports the company’s mission by delivering energy-efficient, innovative solutions.

Duties & Responsibilities

• Establish and maintain strong, professional relationships with key client stakeholders.
• Serve as a trusted advisor, providing guidance on building technology systems and solutions.
• Drive both immediate and sustained profitability across designated accounts by identifying upselling and cross-selling opportunities.
• Coordinate with internal teams to ensure the successful delivery of services and solutions aligned with client expectations.
• Monitor account performance, client satisfaction, and contract compliance, taking proactive steps to resolve issues and improve outcomes.
• Utilize CRM and Microsoft Office Suite to track client communications, manage documentation, and organize account activities effectively.
• Collaborate with sales, technical, and project management teams to ensure cohesive strategies and successful project execution.
• Maintain up-to-date knowledge of industry trends, building automation technologies, and best practices.
• Participate in incentive and commission programs based on individual and team performance as per applicable plan terms.

Salary & Benefits

• Competitive base salary with eligibility for commission and incentive compensation programs.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Generous employer HSA contributions and 401(k) with employer match.
• Paid time off and wellness programs supporting work-life balance.
• Career development opportunities in a recognized, forward-thinking organization.
• Positive, collaborative work environment with a focus on employee growth and recognition.

Qualifications & Requirements

• Bachelor’s degree or equivalent related work experience required.
• Minimum of 3 years of account management experience, preferably within building technology or automation sectors.
• Demonstrated expertise with building technology systems is essential.
• Exceptional interpersonal skills and a high degree of emotional intelligence.
• Advanced computer proficiency, including Microsoft Office Suite and CRM applications.
• Proven ability to multi-task, work under pressure, and meet deadlines.

Ideal Candidate Snapshot

• Brings prior experience in technical sales, building automation, mechanical, electrical, or related fields.
• Understands design-build fundamentals (preferred but not required).
• Demonstrates a proactive, client-focused approach to relationship management.
• Thrives in a fast-paced environment with evolving client needs and industry trends.
• Values innovation, sustainability, and the delivery of high-quality solutions.
• Is motivated by performance-based incentives and opportunities for career advancement.

Other Relevant Information

• Stark Tech is recognized for its commitment to employee well‑being, career growth, and customer satisfaction.
• The organization holds the Mployer’s 2026 Great Employee Benefits designation, reflecting its dedication to providing market-leading benefits and a supportive workplace.
• The company’s mission centers on integrating systems, providing energy-efficient equipment and services, and advancing sustainability through innovative technology.
• Employees are encouraged to participate in ongoing training, development, and wellness opportunities.

The company is an Equal Opportunity Employer (EEO) and values diversity and inclusion in the workplace.