Account Manager, Blood Drive Growth (NJ)

New York Blood Center; City of Rye (NY); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Benefits package

Make a difference

Growth opportunities

Job summary

New York Blood Center is seeking an Account Manager to support its life-saving missions by meeting monthly and annual blood-donation targets within a defined territory. You’ll engage with schools, community centers, and local businesses to expand existing accounts and secure new drives while coordinating with NYBCe resources.

You will build strong customer relationships, plan drives, and execute recruitment strategies using diverse tools.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Minimum two years of experience in sales, marketing, communications, customer service, or a related field.
• Must have a reliable vehicle and a valid driver's license.
• Bilingual skills are preferred.
• Ability to lift more than 50 lbs. when needed.

Responsibilities

• Hit Your Collection Goals: Work towards monthly targets while maximizing NYBCe's resources.
• Plan Effective Blood Drives: Partner with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved.
• Build Strong Customer Relationships: Develop and nurture lasting connections with your accounts to meet blood collection objectives.
• Promote and Market: Drive new account creation and expand existing drives through dynamic marketing programs.
• Grow and Expand: By educating the community about the importance of blood donations, strengthen existing relationships, uncover new business possibilities with existing accounts, seek out new accounts, and explore new market segments.
• Execute and Report: Implement our collections strategy, generate insightful reports, and find ways to boost collection volumes while keeping service levels high.
• Enhance NYBCe's Presence: Boost our visibility by engaging with the community through events, memberships, and other opportunities.
• Collaborate for Success: Work closely with key accounts and the NYBCe's Customer Service Team to identify and act on growth opportunities for our products and services.
• Monitor and Adjust: Create plans, allocate resources, and track progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly.
• Optimize Resources: Monitor blood drive progress to ensure we use NYBCe's resources effectively and meet our monthly and yearly efficiency goals.
• Continuous Improvement: Be a part of an organization that is dedicated to listening to the team’s ideas on ways to improve processes and creating new tools to help you succeed.

Skills

Sales experience

Marketing experience

Communication skills

Customer service

Bilingual preferred

Education

Bachelor's degree

Job description

New York Blood Center is seeking an Account Manager to support its life-saving missions by meeting monthly and annual blood-donation targets within a defined territory. You’ll engage with schools, community centers, and local businesses to expand existing accounts and secure new drives while coordinating with NYBCe resources.

You will build strong customer relationships, plan drives, and execute recruitment strategies using diverse tools.