Account Manager - Bilingual

Masis Staffing Solutions; Greer (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

Masis Staffing Solutions in Greer, SC seeks an Account Manager - Bilingual to lead client relations, drive sales, and manage staffing projects. You will serve as the bridge between clients and operations, ensuring high service levels and on-time delivery.

The role requires 5+ years of staffing leadership, a strategic sales approach, and strong communication skills. Expect travel to client sites and a goal-driven, team-focused environment.

Qualifications

• Requires at least 5 years of staffing industry leadership experience.
• Independent judgment and discretion required.
• Performance oriented and competitive, yet team-focused with a strategic sales approach.

Responsibilities

• Meet or exceed productivity and sales goals set by executives for designated area.
• Deliver exceptional customer service to assigned clients.
• Bridge communication between client and operations to meet client needs and expectations.
• Meet or exceed safety standard goals established by Risk Department.
• Resolve issues efficiently without unnecessary escalation.
• Demonstrate strong leadership and business ethics with minimal supervision.
• Lead by example in performance and execution.
• Contribute to growth of market share and company profit.
• Ensure adherence to company policy by all personnel in designated area.
• Provide exceptional service to ensure client retention and accelerated sales growth.
• Ensure compliance with all federal and state labor laws.

Skills

Leadership

Sales

Recruitment

Communication

Team development

Sourcing strategies

Time management

Negotiation

Self-motivated

Travel readiness

Education

Marketing/Business degree

Tools

Microsoft Office Suite

Job description

Job Description - Account Manager - Bilingual

Purpose

Ensure that the overall client experience is consistently delivered ensuring solid, profitable, and long-lasting relationships maintaining full efficiency and compliance. Contributes to the efficient Masis operations by performing their duties accurately and in a timely manner.

Role and Responsibilities

• Meet or exceed productivity and sales goals established by the executive team for designated area.
• Delivering exceptional customer service to assigned clients.
• Act as a bridge of communication between client and operations department to ensure all client’s needs and expectations are met.
• Meet or exceed safety standard goals established by the Risk Department.
• Settle problems at own level, ensure matters are handled quickly and efficiently without unnecessary escalation to upper management.
• Always demonstrate strong leadership and business ethics and with minimum supervision.
• Lead by example of performance, productivity, and execution.
• Contribute to the growth of market share and profit of the company.
• Ensure adherence of company policy by all personnel in designated area.
• Ensure that assigned clients receive exceptional service to ensure customer retention and accelerated sales growth.
• Implement and maintain compliance with all federal and state labor laws.

Qualifications and Education Requirements

Requires at least 5 years of successful staffing industry experience in a leadership role. Must have the ability to exercise independent judgment and discretion. Must be an achiever who is performance oriented and competitive, yet team focused with a strong strategic sales approach. Leadership talents include mentoring, delegating, and motivating teams. Previous supervisory experience is required and must have proven ability to lead large teams to perform to expectations. Higher Education in Marketing, Business Administration, or related field in addition to industry experience is highly desirable but not required.

Preferred Skills

• Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• Ability to inspire, coach and develop others through a shared vision and purpose.
• Ability to select high quality/caliber talent.
• Ability to engage and lead team meetings.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with good negotiation tactics.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with Microsoft Office Suite or related software.
• Ability to report to multiple levels of management.
• Ability to successfully communicate with all levels of workforce.
• Proven leadership and team development (lead self, lead others, lead forward).
• Proven track record driving & executing best in class service.
• Proven sales and staffing expertise.
• Drive a culture of execution.
• Understand Financial reporting/statements.
• High level of concentration.

Additional Notes

Routine office environment and various customer location visits. May require extended daily work schedule, occasional weekends, and travel.