Account Manager – B2B Manufacturing & Order Ops

Zippertubing Company; Chandler (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Zippertubing Company in Chandler, AZ is seeking an Account Manager to drive B2B sales and manage order fulfillment from inquiry through delivery. You’ll coordinate with Engineering, Production, Quality, Shipping, and Sales to ensure accurate orders before production.

This role suits someone who thrives on managing relationships while balancing operational excellence in a fast-paced manufacturing setting, with strong organization, attention to detail, and proactive problem-solving.

Qualifications

• Bachelor’s or associate degree preferred; equivalent experience considered.
• 4+ years in Manufacturing Sales / Account Management / Order Management / Customer Operations / Customer Success / Account Coordination / Sales Support / Manufacturing Customer Support / Client Services.
• Experience using CRM and/or ERP systems in a professional environment.
• Strong Microsoft Office skills, including Outlook, Excel, and Word.

Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, live chat, and in person.
• Account development by identifying cross-selling opportunities and driving product adoption.
• Build trusted relationships by providing responsive, professional service.
• Keep customers informed throughout the order lifecycle.

Skills

Problem-solving

Time management

Organization

Communication

Independent work

Education

Associate or Bachelor's degree in Business/Communications

Tools

Microsoft Dynamics

CRM

Excel

Outlook

Word

Job description

Zippertubing Company in Chandler, AZ is seeking an Account Manager to drive B2B sales and manage order fulfillment from inquiry through delivery. You’ll coordinate with Engineering, Production, Quality, Shipping, and Sales to ensure accurate orders before production.

This role suits someone who thrives on managing relationships while balancing operational excellence in a fast-paced manufacturing setting, with strong organization, attention to detail, and proactive problem-solving.