Account Manager - Alton Region

Prairie State Gaming; Alton (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

PENN Entertainment in Illinois is seeking an Account Manager to maintain and expand relationships with strategically important customers, create and execute marketing campaigns, and add new gaming locations through sales and focused outreach. You’ll represent the full range of company products, coordinate with location owners, and drive revenue while ensuring customer satisfaction.

Candidates should be 21+, possess a four-year degree or equivalent experience, and have PC proficiency; prior VGT

Qualifications

• Must be at least 21 years of age.
• Four-year college degree from an accredited institution, or equivalent job experience required.
• Experience within VGT industry is a plus.
• PC proficiency required.

Responsibilities

• Maintains and expands relationships with strategically important customers and adds new locations through sales and poaching.
• Represents the full range of company products to assigned customers and leads account planning.
• Develops marketing strategies, meets revenue targets, and coordinates with internal teams to execute campaigns.
• Builds relationships with location owners, secures renewal agreements, and helps prevent closures when possible.

Skills

Account management

Marketing campaigns

Sales prospecting

Education

Four-year college degree or equivalent job experience

Tools

PC proficiency

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• The Account Manager maintains and expands relationships with strategically important customers, creates and executes marketing campaigns, and adds new locations through sales and poaching. Assigned to all or part of a regional route of VGT locations, the Sales and Marketing Account Manager is responsible for maintaining an ongoing relationship with the location owners, acquire renewal agreements from the locations and prevent closures if possible. The Sales and Marketing Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.
• Establishes productive, professional relationships with key personnel in assigned customer accounts
• Generates marketing strategies for assigned customers and assists with campaign production and execution
• Meets assigned targets for profitable revenue volume and strategic objectives in assigned accounts
• Works with customers and in-house design team to redesign gaming areas to have a custom theme and brand
• Promotes new gaming area and brand accordingly
• Cold calls on potential new locations. Schedules face to face meetings to close deals and add customers to route of location
• Achieves assigned revenue quotas in designated key accounts
• Meets assigned expectations for profitability
• Achieves key customer objectives defined by company management
• Completes key customer account plans that meet company standards
• Completes required training and development objectives within the assigned time frame
• Closely coordinates company executive involvement with customer management
• Handle client concerns and objections in a fashion that improves client rapport and generates positive results.
• Remain in control of all sales situations, displaying firmness and precision in decision-making

Requirements

• Must be at least 21 years of age
• Four-year college degree from an accredited institution, or equivalent job experience required
• Experience within VGT industry is a plus
• PC proficiency