Account Manager/Acute-Care, Baltimore/Harrisburg

Smith & Nephew; United States; On-site; USD 74,000 - 111,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k

Tuition reimbursement

Paid time off

Job summary

Smith & Nephew is seeking an experienced Account Manager/ Acute-Care – Advanced Wound Management to drive sales of the PICO and related products within an assigned United States territory. The senior manager will lead strategic account penetration, provide clinical education, and build strong relationships with administrators, clinicians, and thought leaders in acute care settings.

The role requires a minimum of 5 years in medical device sales, a Bachelor's degree, and the ability to navigate

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of medical device sales experience, preferably in acute care.
• Proven ability to navigate complex sales processes with multiple stakeholders.
• Ability to clearly communicate clinical and value-based selling messages.

Responsibilities

• Develop and execute a strategic territory plan of action in collaboration with the District Manager.
• Achieve territory sales goals through thoughtful territory management and relationship building.
• Identify and grow target accounts by engaging multiple decision-makers across departments.
• Promote wound care solutions in acute care hospitals and related settings.
• Conduct in-service training for clinical and non-clinical staff to educate end users on products.
• Deliver impactful sales presentations to individuals and groups, including educational events.

Skills

Strategic account planning

Relationship building

Clinical education

Presentation skills

Consultative selling

Closing skills

Pipeline management

Sales forecasting

Education

Bachelor’s degree

Tools

Integrity Selling

Job description

Account Manager/ Acute-Care – Advanced Wound Management (Device Segment)

Position Summary The Senior Account Manager is responsible for driving sales of Smith & Nephew Advanced Wound Management products within an assigned territory. This role primarily supports acute care facilities and focuses on promoting key brands such as PICO while expanding product utilization through strategic account penetration, clinical education, and strong relationship management.

Key Responsibilities

• Develop and execute a strategic territory plan of action in collaboration with the District Manager
• Achieve assigned territory sales goals through effective territory management, consultative selling, and relationship building
• Identify, penetrate, and grow target accounts by engaging multiple stakeholders and decision‑makers
• Promote Smith & Nephew wound care solutions within acute care hospitals, outpatient departments, nursing homes, and closed‑door pharmacies
• Coordinate product access and availability within hospital outpatient departments through customer champions and approved sales collateral
• Conduct in‑service training for clinical and non‑clinical staff to educate end users on the clinical value and proper use of products
• Deliver impactful sales presentations to individual customers and groups, including product lunches and educational dinners
• Drive product adoption by leveraging key opinion leaders and customer champions
• Utilize professional selling skills, including probing, needs assessment, objection handling, and closing
• Manage sales pipelines and analyze territory performance to identify growth opportunities
• Build and maintain long‑term, mutually beneficial relationships with key customers, administrators, clinicians, and thought leaders
• Demonstrate strong presentation, organizational, and administrative skills while maintaining compliance with company standards

Qualifications

• Education: Bachelor’s degree required
• Experience: Minimum 5 years of medical device sales experience, preferably within an acute care environment
• Proven success navigating complex sales processes with multiple call points and decision‑makers
• Demonstrated ability to clearly communicate clinical and value‑based selling messages in both formal and informal settings
• Strong analytical skills, including pipeline management, territory analysis, and strategic account planning
• Experience with professional sales training programs (e.g., Integrity Selling) preferred

Travel Requirement Approximately 20% travel within the assigned territory

The anticipated base compensation range for this position is $74,000- $111,000 USD annually (or hourly). The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job‑related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401k
• Tuition reimbursement
• Medical leave programs
• Parental leave
• Generous PTO
• Paid company holidays annually
• 8 hours of Volunteer time
• Wellness offerings such as EAP

Smith+ Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Company Culture

Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith+ Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+ Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.