Senior Account Manager (Remote - US)

Jobgether; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

An innovative talent matching platform is seeking a Senior Account Manager to enhance client relationships and drive engagement in a remote setting. This role focuses on managing a mid-market portfolio, ensuring client satisfaction, and collaborating with internal teams to align on objectives. With a competitive salary and benefits, this position offers a chance to thrive in a dynamic environment that values professional growth. If you are passionate about delivering exceptional service and have a proven track record in client management, this is an exciting opportunity to make a significant impact.

Benefits

Competitive base salary

Equity participation

Flexible PTO

Comprehensive Medical, Dental, and Vision plans

401(k) plan

Access to virtual health services

Qualifications

• 5+ years managing B2B client accounts in healthcare or SaaS.
• Strong background in client engagement and ROI demonstration.

Responsibilities

• Serve as the primary relationship manager for mid-market clients.
• Monitor KPIs and implement strategies to mitigate risks.
• Collaborate with internal teams to meet client goals.

Skills

B2B Client Management

Client Engagement

Communication Skills

Strategic Thinking

Organizational Skills

Education

Bachelor's Degree

Job description

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About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Account Manager in the United States.

We are looking for a seasoned Senior Account Manager to oversee and grow a mid-market book of business (100-500 lives) with a strong focus on client success, engagement, and retention. Acting as the main point of contact for clients and brokers, this role is responsible for delivering exceptional service and ensuring the continued value of the company's healthcare solutions. You will partner closely with internal teams across product, member services, and strategic accounts to align on customer objectives and drive business outcomes. This is a remote position with up to 15% travel required.

Accountabilities:

• Serve as the primary relationship manager for a portfolio of mid-market clients, ensuring a high-quality client experience
• Monitor key performance indicators (KPIs) to proactively identify risks and implement mitigation strategies
• Manage daily communication and strategic collaboration with both client stakeholders and broker partners
• Support client engagement and satisfaction through execution of best practices, regular updates, and data-driven insights
• Collaborate cross-functionally with internal teams to meet client goals and align on product improvements
• Prepare and deliver impactful presentations, reports, and materials for client meetings and workshops
  
  
  

Requirements

• 5+ years of experience managing B2B client accounts, preferably in healthcare or benefits-related SaaS
• Strong background in increasing client engagement and demonstrating ROI with digital platforms
• Excellent communication and presentation skills, with the ability to manage client relationships at all levels
• Self-driven and adaptable in fast-paced, startup-like environments with a proven ability to lead initiatives
• Strong strategic thinking, organizational skills, and attention to detail
• Willingness to travel up to 15% of the time as needed
  
  
  

Benefits

• Competitive base salary ($90,000-$110,000) + commission eligibility
• Equity participation in a high-growth company
• Flexible PTO policy
• Comprehensive Medical, Dental, and Vision plans
• 401(k) plan
• Access to virtual health services (Teladoc)
• Opportunities for professional growth in a mission-driven environment
  
  
  

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.

If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Non-profit Organizations and Primary and Secondary Education

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