Account Manager

Zip; United States; A distancia; USD 170.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Startup equity

Comprehensive health coverage

Catered meals for SF employees

Commuter benefit

Team building events

Flexible PTO

Equipment + home office budget

401k

Descripción de la vacante

Zip is hiring an Account Manager to work with enterprise customers in a remote capacity from the United States. You will drive renewals, upsell opportunities and be the product evangelist for the Zip platform in ongoing customer engagements.

You will collaborate with Success, Sales, and cross-functional teams to deliver measurable ROI, maintain strong relationships, and help shape Zip's sales process in a hyper-growth environment.

Formación

• 2+ years of technology SaaS experience.
• Experience selling to procurement, finance, legal or enterprise accounts.
• Experience driving customer retention and adoption of a SaaS product.

Responsabilidades

• Act as trusted advisor, product consultant and closer to deliver ROI in renewals and upsell cycles.
• Partner with Customer Success to monitor health scorecards and guide deal closure.
• Be a product evangelist to showcase Zip and its roadmap to customers.

Conocimientos

Technology SaaS experience

Customer management

Negotiation

Communication

Herramientas

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Descripción del empleo

Short Summary

Account Manager at Zip. About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more…

Key Details

• Position / opportunity: Account Manager
• Organization: Zip
• Country / coverage: United States
• Location: San Francisco, United States
• Work arrangement: Remote
• Opportunity type: Remote work opportunities
• Sector: Business & Finance
• Compensation: Not specified
• Application deadline: Not specified by source

Description

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

You are a trusted advisor, product consultant, and a closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for

Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure.

You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future

You’re a builder – at a startup, you’re not just a team member, but you help build the team culture and bring your best practices to the org

Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip.

Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalat when needed.

Manage current customers on multi-year contracts to ensure customer value realization.

You Will

Become a product expert – learning the Zip platform through and through, so that you’re demo ready

Become a procurement expert – learning the ins and outs of the procurement market, which is deeply ready for change and new solutions

Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers

Be adaptable and flexible – as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want you to help shape our sales process

Qualifications

2+ years of technology SaaS experience

Experience selling to procurement, finance, legal

Experience driving customer retention and adoption of a SaaS product for enterprise accounts

Customer management skills; including sales, Account management, and customer service

Self-driven – you don’t need someone to motivate you to put in your best every day

You’d describe yourself as organized, efficient with your time, and an excellent communicator

Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach

Willing to go the extra mile to make sure our customers, company, team, and yourself succeed

The salary range for this role is $170,000 – $200,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

Start-up equity

Full health, vision & dental coverage

Catered lunches & dinners for SF employees

Commuter benefit

Team building events & happy hours

Flexible PTO

Apple equipment plus home office budget

401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Responsibilities

• You are a trusted advisor, product consultant, and a closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for
• Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure.
• You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future
• You’re a builder – at a startup, you’re not just a team member, but you help build the team culture and bring your best practices to the org
• Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip.
• Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalat when needed.
• Manage current customers on multi-year contracts to ensure customer value realization.
• Become a product expert – learning the Zip platform through and through, so that you’re demo ready
• Become a procurement expert – learning the ins and outs of the procurement market, which is deeply ready for change and new solutions
• Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers
• Be adaptable and flexible – as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want you to help shape our sales process

Requirements / Eligibility

• 2+ years of technology SaaS experience
• Experience selling to procurement, finance, legal
• Experience driving customer retention and adoption of a SaaS product for enterprise accounts
• Customer management skills; including sales, Account management, and customer service
• Self-driven – you don’t need someone to motivate you to put in your best every day
• You’d describe yourself as organized, efficient with your time, and an excellent communicator
• Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach
• Willing to go the extra mile to make sure our customers, company, team, and yourself succeed
• The salary range for this role is $170,000 – $200,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Benefits / Compensation

• At Zip, we’re committed to providing our employees with everything they need to do their best work.
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Team building events & happy hours
• Apple equipment plus home office budget
• We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!