Account Manager

Hermes Landscaping; United States; On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Profit Sharing Program

401(k) with company match

Paid vacation + holidays

Long-term career growth

Opportunity to manage key commercial物业

Job summary

Hermes Landscaping is a nationally recognized, award-winning company serving the Kansas City metro for over 60 years. We seek an experienced Account Manager to build lasting relationships, proactively manage properties, and deliver exceptional customer experience.

The ideal candidate has 5+ years in account management within landscaping, strong horticultural knowledge, and proficiency with CRM tools. A valid driver's license is required for site visits.

Qualifications

• Bachelor’s degree in Horticulture, Landscape Management, Business, or related field.
• 5+ years of experience in account management, client services, or sales in landscaping/horticulture.
• Strong knowledge of landscaping practices, plant materials, maintenance protocols, and horticultural products.
• Excellent communication and relationship-building skills with a client-first mindset.
• Excellent organizational and multitasking abilities to handle multiple accounts.
• Proficient in project management and CRM software; valid driver’s license for site visits.

Responsibilities

• Relationship Builder – develop and maintain long-term client connections through exceptional communication and personalized service.
• Client Solutions Expert – conduct site visits to assess needs and recommend tailored landscaping solutions.
• Proposal & Sales Driver – prepare and present customized proposals to meet client goals and budgets.
• Project Coordinator – collaborate with internal teams to ensure timely, high-quality delivery and issue resolution.
• Industry Innovator – stay current on landscaping trends and best practices to deliver cutting-edge recommendations.
• Customer Satisfaction Champion – enhance client experiences and foster loyalty and referrals.

Skills

Account management

Client services

Sales

Education

Bachelor’s degree in Horticulture

Tools

CRM software

Job description

Hermes Landscaping is a nationally recognized, award-winning, progressive company that has proudly served the Kansas City metro for over 60 years. We operate across commercial construction, landscape maintenance, and snow & ice management.

What we need now is an experienced Account Manager with strong commercial landscape industry knowledge who knows how to build lasting customer relationships, proactively manage properties, identify opportunities, and deliver exceptional customer experience.

Here’s what we’re looking for:

• Relationship Builder – Passionate about developing and maintaining strong, long‑term connections with existing and potential clients through exceptional communication and personalized service.
• Client Solutions Expert – Conducts regular site visits to assess needs, provide expert horticultural advice, and recommend tailored landscaping and maintenance solutions.
• Proposal & Sales Driver – Prepares and presents customized proposals that align with client goals, budgets, and vision while achieving and exceeding sales targets.
• Project Coordinator – Collaborates closely with internal teams to ensure timely, high-quality delivery of products and services, monitoring progress and resolving issues promptly.
• Industry Innovator – Stays current on landscaping trends, emerging technologies, horticultural best practices, and maintenance standards to deliver innovative, cutting‑edge recommendations.
• Customer Satisfaction Champion – Focuses on enhancing client experiences, addressing concerns swiftly, and maintaining the highest levels of service to foster loyalty and referrals.

Ideal Candidate:

• Bachelor’s degree in Horticulture, Landscape Management, Business, or a related field (preferred).
• 5+ years of proven experience in account management, client services, or sales, ideally within the landscaping, horticulture, or facilities management industry.
• Strong knowledge of landscaping practices, plant materials, maintenance protocols, and horticultural products.
• Excellent communication, interpersonal, and relationship‑building skills with a client‑first mindset.
• Exceptional organizational, time‑management, and multitasking abilities to handle multiple accounts effectively.
• Proficient in project management and CRM software; valid driver’s license required for site visits.

Why Choose Hermes Landscaping?

At Hermes Landscaping, our values guide how we treat our employees, serve our customers, and operate every day:

What We Offer

• Competitive compensation
• Hermes Profit Sharing Program – The Company’s success is your success
• 401(k) with company match
• Paid vacation + holidays
• Long‑term career growth with a progressive company
• Opportunity to manage and grow relationships with leading commercial properties throughout the Kansas City area

Hermes Landscaping is an Equal Opportunity Employer.