Field Operations Manager

Hermes Landscaping; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A prominent landscaping company in Kansas City is seeking a Field Operations Manager for their Residential division. This role will oversee production processes and ensure high-quality work while managing schedules, budgets, and client communications. The ideal candidate should have extensive landscaping knowledge, leadership experience, and proficiency in cost analysis. Bilingual proficiency in Spanish and English is required. Join a company with over 60 years of industry success and a commitment to excellence.

Qualifications

• Understanding of residential landscaping and maintenance best practices.
• 3-5 years of production management experience in landscape maintenance.
• Fluency in Spanish and English for effective communication.

Responsibilities

• Develop seasonal production plans and manage workflow.
• Supervise and motivate residential production crews.
• Ensure budget compliance and monitor expenditures.
• Serve as primary contact for residential clients.
• Prepare production reports and communicate updates.

Skills

Landscaping knowledge

Experienced Leader

Operations Pro

Risk management

Team Builder

Problem Solver

Project Management

Technical Proficiency

Bilingual Required

Tools

Microsoft Office

Project management software

Job description

Hermes Landscaping is seeking a Field Operations Manager to join our Residential division in Kansas City. Our track record for providing 60 years of premier residential landscape work on Kansas City’s most recognizable properties is best in class.

Hermes is honored to celebrate over 60 years of business and going strong! In addition to the technical skillset we are seeking an individual who shares our core values of Communication, Relationships, Excellence, Execution and Developing our People (CREED).

The Role

The Field Operations Manager serves as the Landscaping Production Manager for our Residential division, overseeing the production processes and residential production crews to ensure work is completed on time, on budget, and with our standard of excellence. This includes planning and scheduling maintenance and installation activities, overseeing budgets and materials, and ensuring compliance with safety and quality standards. This position also manages client communication, service requests, and correspondence.

Core Responsibilities Include

• Production planning: Develop seasonal production plans, set crew schedules and deadlines, and manage the overall residential workflow.
• Team leadership: Supervise and motivate residential production crews, and delegate tasks to maximize efficiency and quality.
• Budget and finance: Estimate job costs, monitor expenditures, review labor and materials costs, and maintain budget compliance across residential accounts.
• Quality and safety: Ensure all residential work meets our quality standards and enforce strict safety protocols and best practices in the field.
• Resource and materials management: Order materials, manage inventory, and coordinate the allocation of crews, equipment, and resources across residential job sites.
• Communication: Serve as the primary point of contact for residential clients, managing expectations, addressing concerns, and ensuring a high‑quality customer experience.
• Problem‑solving: Identify potential risks and scheduling bottlenecks, and make real‑time decisions to resolve issues that arise across residential job sites.
• Reporting: Prepare production reports and communicate operational updates, including risks and opportunities, to senior management.
• Cost Analysis & Control: Analyze job costs, track expenses, and maintain strict budget compliance across the residential account portfolio.
• Communication & Collaboration: Coordinate with internal teams, vendors, and clients to resolve issues and drive successful outcomes across all residential accounts.

Essential Skills & Qualifications

• Landscaping knowledge: A deep understanding of residential landscaping, hardscaping, construction, horticulture, and maintenance best practices is essential.
• Experienced Leader: Proven track record of managing crews and production operations within residential landscaping or related industries.
• Operations Pro: Strong organizational skills to manage resources, budgets, and schedules effectively.
• Risk management: Proactively identifying and mitigating scheduling conflicts, crew challenges, and quality risks is key to keeping accounts on track.
• Team Builder: Ability to lead, motivate, and develop a high‑performing team through coaching and performance management.
• Problem Solver: Quick thinker who can adapt to challenges and optimize processes to boost productivity.
• Project Management: 3-5 years of production management experience with a strong understanding of residential landscape maintenance and installation processes.
• Technical Proficiency: Skilled at analyzing job costs, proficient in Microsoft Office and project management software.
• Bilingual Required: Fluent in Spanish and English to effectively communicate with crews.

Why Join Hermes Landscaping? Click the link below to see who we are and what we’re really about:

Hermes Landscaping is an equal‑opportunity employer