Account manager

Philips; United States; Remote; USD 65,000 - 110,000; Full time

Job summary

Philips in the United States is seeking an Account Manager to develop and implement strategic account plans for high-value transactional accounts, driving substantial sales growth and profitability. You will build and sustain relationships with senior customer stakeholders and coordinate across teams to deliver tailored offers and maximize value propositions.

The role requires 4+ years’ experience in CRM, sales, and account management.

Qualifications

• Minimum 4 years of experience in CRM, sales and business development, and account management in a B2C environment or equivalent.
• Experience developing and executing strategic account plans for high-value customers.

Responsibilities

• Develops and implements strategic account plans for high-value accounts to drive growth.
• Builds and sustains relationships with senior customer stakeholders and provides tailored solutions.
• Coordinates across cross-functional teams to create customized offers aligned with customer needs.
• Works under general supervision, applying judgment to ensure compliance and performance.
• Applies knowledge of Philips products and services to address challenges and opportunities.
• Delivers persuasive presentations to senior customer audiences.
• Monitors performance of sales initiatives and implements data-driven improvements.

Skills

CRM

Sales

Business development

Account management

Education

Vocational education

Job description

Job Title

Account manager

Job Description

Job title: The Account Manager is responsible for developing and implementing strategic account plans for high-value transactional accounts to drive substantial sales growth and profitability. The role builds and sustains strong relationships with senior customer stakeholders to provide tailored solutions and foster long-term partnerships. The role works under general supervision, utilizing independent judgment to ensure compliance and optimal performance and applies comprehensive knowledge of company products and services to address challenges and opportunities. The role leads the execution of advanced commercial plans for significant revenue growth and delivers persuasive presentations to senior customer audiences.

Your role:

• Develops and implements strategic account plans for high-value transactional accounts, aligning with overall business goals and driving substantial sales growth and profitability.
• Builds and sustains strong relationships with senior customer stakeholders, understanding their business needs and providing tailored solutions to foster long-term partnerships.
• Coordinates across cross-functional teams in the creation and delivery of complex, customized offers, ensuring alignment with customer requirements and maximizing value propositions.
• Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
• Develops professional expertise and applies comprehensive knowledge of company products and services to effectively address challenges and opportunities, ensuring high-quality solutions and customer satisfaction.
• Conducts comprehensive market analysis, updates sales data in the Customer Relationship Management System in line with Company policies and KPI’s, identifying emerging trends, competitive threats, and opportunities to inform strategic planning and decision-making, thereby enhancing business strategy and performance.
• Ensures full compliance with Philips’ business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company’s reputation.
• Leads the execution of advanced commercial plans, including innovative distribution and promotional strategies, to optimize market penetration and sales performance, driving significant revenue growth and market share expansion.
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities.
• Monitors and assesses the performance of sales initiatives, implementing data-driven improvements to enhance customer interactions, satisfaction, and overall sales outcomes.

You’re the right fit if: (4 x bullets max)
minimum 4 years of experience with Vocational Education in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full‑time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, you may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.