Account Manager

GDT; United States; On-site; USD 65,000 - 110,000; Full time

Job summary

GDT is seeking an Account Manager to advocate for clients and coordinate with internal teams to ensure needs are understood and fulfilled. You will identify opportunities, manage proposals, and help drive renewals and upsells while delivering a superior customer experience.

The role requires excellent communication, relationship-building, and a sales-focused mindset. You will work in a dynamic, fast-paced IT services environment where success is measured by quota attainment and long-term client

Qualifications

• Excellent communication and presentation skills.
• Ability to leverage existing relationships to establish new business opportunities for GDT.
• Ambitious and sales-centric with the drive to exceed expectations.
• Willingness to learn cutting-edge technology products and services across multiple vendors.
• Professional demeanor and appearance; adaptable to a highly competitive environment.

Responsibilities

• Create strategies to identify, qualify, and target prospective clients in key markets.
• Provide knowledgeable product and service strategy to leverage GDT within the marketplace.
• Develop proposals, deliver customer presentations, facilitate demos, and close the business.
• Provide full life-cycle account management on all assigned accounts.
• Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.
• Exceed quotas in a competitive environment and complex sales structure.

Skills

Communication

Presentation

Sales mindset

Client relationships

Professionalism

Job description

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results.

Job Summary:

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Key Responsibilities:

• Create strategies to identify, qualify, and target prospective clients in key markets.
• Provide knowledgeable product and service strategy to leverage GDT within the marketplace.
• Develop proposals, deliver customer presentations, facilitate demos, and close the business.
• Provide full life-cycle account management on all assigned accounts.
• Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.
• Exceed quotas in a competitive environment and complex sales structure.

Knowledge, Skills, and Abilities:

• Excellent communication and presentation skills.
• Ability to leverage existing relationships to establish new business opportunities for GDT.
• Exceptionally ambitious and sales-centric with the inherent need to exceed expectations.
• Aptitude to learn cutting-edge technology products and services across multiple vendors.
• Ability to build client rapport, leading to long lasting relationship and referrals.
• Highly polished and professional – both in demeanor and appearance.
• Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.

Certifications:

Technical certifications and/or sales certification from one of our primary partners including Cisco, HPE, Dell/EMC, or VMware.

GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.