Account Manager

ClearDATA; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

ClearDATA is seeking an Account Manager to enhance customer relationships and drive revenue growth. This role requires a proactive mindset and strong communication skills to navigate complex sales cycles in healthcare IT. The position offers remote work flexibility and a collaborative environment, focusing on securing patient data in the public cloud.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Benefits

Unlimited PTO

Stock Options

Qualifications

• Prior sales experience in a quota-bearing role selling complex solutions.
• Strong technical aptitude to understand technology products.

Responsibilities

• Build executive-level relationships with key customers.
• Define and execute account expansion strategies.
• Guide customers in aligning solutions with business goals.

Skills

Cold Calling

Communication

Negotiation

Problem Solving

Time Management

Education

Bachelor's Degree

Tools

Salesforce CRM

Microsoft Office

Job description

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About the Company - Did you know that cyber attacks to Healthcare organizations are on the rise and there's no sign of that slowing? The average cost of protect health information (PHI; the PII of Healthcare) can be 250x more valuable on the dark web and your credit card or social security number? Rope in that Healthcare organizations are laggards to the public cloud and there's a recipe for negative patient outcomes from data breaches like the recent ransomware attack at UnitedHealthcare that prevented pharmacies from delivering critical medications to patients. ClearDATA is on a mission to secure PHI in the public cloud for healthcare focused companies. Our team of healthcare compliance, cybersecurity and cloud experts are at the forefront of ensuring that personal data never reaches the hands of bad actors with malicious intent. Healthcare cloud compliance and security is what we do at ClearDATA so our customers don't have to.

About the Role - ClearDATA is on the lookout for an Account Manager. We're in search of someone who embodies curiosity, independence, and self-motivation, flourishing in an entrepreneurial setting. This position offers remote work flexibility.

Responsibilities

• Shape Customer-Centric Strategy: Build executive-level relationships with key customers to deeply understand their evolving business objectives and industry trends, ensuring ClearDATA's solutions proactively address their long-term needs.
• Drive Strategic Revenue Growth: Define and execute comprehensive account expansion strategies, leveraging cross-selling and upselling opportunities to maximize customer lifetime value and drive sustainable revenue growth.
• Align Solutions with Enterprise Business Outcomes: Guide customers in aligning ClearDATA's solution set with their broader business transformation goals, regulatory requirements, and IT modernization strategies.
• Strengthen Customer Advocacy & Retention: Develop and oversee strategic initiatives to enhance customer retention, reduce churn, and turnkey accounts into long-term brand advocates through value-driven engagements.
• Influence Executive Decision-Making: Develop and present compelling, data-backed proposals to customer executives and stakeholders, ensuring alignment with business priorities and long-term IT strategies.
• Oversee Full Sales Lifecycle Execution: Provide strategic oversight and leadership in managing complex sales cycles, ensuring seamless execution from pipeline development to contract closure.
• Establish Predictable Revenue Forecasting: Drive accurate forecasting with data-driven insights, ensuring disciplined sales hygiene and proactive pipeline management that aligns with corporate revenue targets.
• Champion Pipeline Growth & Health: Establish and manage a robust pipeline, leveraging analytics to identify bottlenecks, optimize conversion rates, and accelerate deal velocity.
• Standardize Best-in-Class Qualification Frameworks: Implement and refine structured qualification methodologies like MEDDPICC to drive consistency, improve sales efficiency, and enhance deal predictability.
• Optimize Contract & Deal Structuring: Collaborate cross-functionally with finance, legal, and the deal desk to streamline contract negotiations, ensure compliance, and maximize deal profitability.
• Lead Market & Competitive Intelligence: Synthesize market insights, competitive landscape, and customer feedback to inform go-to-market strategies, product roadmap recommendations, and sales execution improvements.
• Expand Market Presence & Business Development: Identify and cultivate high-value opportunities within the territory, leveraging strategic partnerships, demand generation initiatives, and C-suite engagement.
• Drive Integrated Marketing & Sales Alignment: Partner with marketing leadership to create targeted demand generation programs, leveraging customer insights to optimize messaging and lead quality.
• Enhance Thought Leadership & Industry Expertise: Maintain deep domain expertise in healthcare IT, cloud security, and compliance, positioning yourself as a trusted advisor to both internal teams and external stakeholders.
• Bridge Technical & Business Communication: Translate complex technical solutions into compelling business value propositions, effectively engaging both technical and non-technical decision-makers at all levels.

Qualifications - Enthusiasm, resilience, and a strong sense of determination. A proactive mindset, a genuine passion for helping customers, and the perseverance to overcome challenges. Energy to engage with clients, the motivation to continuously improve, and the drive to push past setbacks in pursuit of your goals. Cold Calling Experience. Prior sales experience in a similar, quota-bearing role selling complex solutions, preferably within the healthcare IT or cloud IT industry. Experience selling to IT departments and understanding their decision-making processes. Strong technical aptitude to understand how technology products and solutions can effectively address and solve business problems. Knowledge of the entire sales cycle and a strong ability to adhere to a structured sales process. Knowledge of Salesforce CRM software and Microsoft Office preferred. Excellent communication, interpersonal, problem-solving, and negotiation skills. Strong time management and organizational skills. Ability to plan and prioritize important tasks and work with accuracy and attention to detail. Positive and energetic phone skills, excellent listening skills, strong written communication, and oral presentation skills. Possesses a competitive attitude and strong work ethic and thrives in a fast-paced, high-growth, and matrixed organizational environment. Bachelor's Degree or equivalent experience.

Required Skills - Ability to articulate the benefits of cloud and digital transformation in healthcare. Experience in Public Cloud Healthcare (AWS, Microsoft Azure, or Google Cloud Platform) Hosting Solutions. Experience in technology and SaaS sales. Experience in Cyber Security and/or Managed Services. Consistent track record of quota overachievement.

Pay range and compensation package - A mission-driven organization helping to protect patient data and outcomes. A dynamic company that rewards high performers. Be on the cutting edge of new technologies and services at the right time. Collaborative team environment that values multiple perspectives and fresh thinking. Flexible working hours. Medical, Dental, Vision, HSA, Life, and 401(k) benefits. Unlimited PTO. Stock options.

Equal Opportunity Statement - ClearDATA is an EEO/AA employer M/F/V/D

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting and Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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