Key Account Manager

Amann Girrbach North America; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in dental CAD/CAM technology seeks a Key Account Manager to manage key client accounts and develop business strategies. This full-time, remote role requires strong negotiation, project management, and communication skills to ensure customer satisfaction and drive sales growth.

Qualifications

• Minimum of 2 years related experience or equivalent.
• Demonstrated ability to make successful presentations.

Responsibilities

• Manage key client accounts and develop business plans.
• Analyze account performance and maintain client relationships.
• Develop and implement a sales action plan to increase revenue.

Skills

Negotiation

Project Management

Account Management

Communication

Problem Solving

Organizational Skills

Interpersonal Skills

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

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Amann Girrbach North America is a pioneer in dental CAD/CAM technology, known for setting new standards in digital dental technology. As a leading innovator and full-service provider in digital dental prosthetics, they create sophisticated system solutions to meet the future needs of dental practices. Founded in 1936 in Germany and merged with Amann Dental Austria in 2004, the company now operates in over 90 countries with more than 400 employees globally. Amann Girrbach is dedicated to delivering high-quality, innovative materials and products, aiming to ensure maximum customer satisfaction and affordability.

Role Description

This is a full-time, remote role for a Key Account Manager. The Key Account Manager will be responsible for managing key client accounts, developing business plans, and providing exceptional customer service. Day-to-day tasks include analyzing account performance, maintaining strong relationships with clients, and ensuring customer satisfaction. The role also includes strategic planning to meet clients' needs and achieve business objectives.

Qualifications

• Bachelor’s degree (B.A.) in related field or equivalent.
• Minimum of 2 years related experience or equivalent.
• Well-developed negotiation, project and account management skills.
• Working knowledge of industry product information.
• Experience in domestic and international sales.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Demonstrated ability to create sales results and sell services in a complex environment.
• Expertise in expanding senior level management at large customers.
• Excellent written and verbal communication skills.
• Excellent problem resolution and consultative sales skills.
• Capability to meet or exceed sale targets.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Creative, flexible, and innovative team player.
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills.
• Ability to deal effectively with a variety of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient on Microsoft Office Suite.

Main Duties

• Generates and develops added-value business with existing clients to meet specified production/budgeted goals.
• Manages consistent growth within particular client base.
• Makes and develops contacts with selected clients and strategic partners.
• Maintains and develops client relations for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
• Develops customer relations including but not limited to sales leads, research, warm calls, qualifying leads, developing leads, and customer service.
• Closely interacts with customer service and compliance team.
• Engages in both a domestic and international sales focus.
• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts to achieve the budgeted target.
• Seeks and creates opportunities to expand business with current clients’ identifying further business needs and presents a solution.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Medical Equipment Manufacturing

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