Account Manager

Wallace Management Company LLC; Claremore (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Paid vacation

Monthly bonus

Job summary

Wallace Management Company LLC seeks an Account Manager to provide friendly, professional customer service and assist with loan documentation and payment processing. This full-time role supports branch operations and helps customers stay on track with their loan status.

You’ll engage with clients in person or over the phone, build positive relationships, and collaborate with management to uphold standards and grow the business. Occasional travel may be required.

Qualifications

• This role requires strong customer service or sales experience.
• Ability to manage loan documents and payments.

Responsibilities

• Providing quick and friendly customer service in person or by phone.
• Preparing loan documents and managing the application process.
• Maintaining positive customer relationships and tracking loan status.
• Contacting customers about overdue payments and coordinating with management to grow the branch.

Skills

Customer service

Communication

Sales skills

Organizational skills

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.

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