Account Manager

K2J Marketing Partners; St. Louis (MO); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Bonus pay

Job summary

K2J Marketing Partners is seeking an Account Manager in St. Louis, Missouri. This full-time position supports the sales cycle, enhancing customer experiences and ensuring the timely delivery of marketing promotions.

Ideal candidates have over 4 years of experience, strong communication skills, and proficiency in Microsoft Office. The role offers a competitive salary ranging from $55,000 to $60,000, comprehensive benefits, including health and dental insurance, and opportunities for growth within a collaborative team environment.

Qualifications

• 4+ years of professional experience required.
• Experience in the Promotional Products or Special Markets industry a plus.
• Strong attention to detail and ability to produce high-quality work.

Responsibilities

• Support sales representatives in coordinating delivery of marketing promotions.
• Build excellent relationships with customers over phone and email.
• Resolve logistics issues with a sense of urgency.

Skills

Strong communication skills

Time management

Problem-solving

Detail-oriented

Multi-tasking

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Bonus pay

K2J Marketing Partners is a full-service marketing firm working with clients to develop brand awareness through unique, high-end products and events. We offer custom sourcing, fulfillment, closeouts, retail brand offerings, promotional products, onsite event experiences, gift cards and more to fully promote their brand experience.

Account Manager

The Account Manager role plays a critical part on a sales team by serving as a bridge between the company and its customers. Responsibilities include supporting the full sales cycle of order processing, including order entry, order follow‑up, shipping logistics, and client communication. The primary responsibility is to ensure a positive and satisfying customer experience before, during and after a sale. The role is to enhance the customer experience, drive customer satisfaction, and contribute to overall sales success by building and maintaining positive customer relationships.

• Status: Full-time, 40 hours (Monday‑Friday)
• Department: Operations
• Pay: Salary
• Physical Setting: Office
• Experience: 4+ years
• Reports to: Vice President
• Salary: $55,000 - $60,000

Day‑to‑Day Duties and Responsibilities

• Communicate with and directly support Sales Representative to coordinate successful and on‑time delivery of marketing promotions
• Coordinate samples and marketing needed for clients as directed
• Communicate with customers by phone or email to build excellent relationships and provide great customer service
• Analyze and submit new orders with order follow‑up from production to delivery
• Continually review orders for changing priorities in order status to properly respond to material, delivery, and lead time requirements
• Coordinate order shipping logistics
• Liaison with customers and other departments to ensure smooth movement of freight by providing tracking information and shipment updates
• Resolve logistics issues or shipping delays with a sense of urgency
• Maintain prospect, customer and supplier information in systems as needed
• Complete miscellaneous tasks to support sales efforts as needed
• Other duties as assigned

Qualifications

• Strong communication, time management, and prioritization skills
• 4+ years professional experience
• Trustworthy with ethics and integrity demonstrated at the highest level
• Deadline‑oriented with a strong sense of urgency
• Detail‑oriented with a high level of accuracy
• Creative problem solver that can operate under short deadlines
• Team player with a willingness to chip in and do whatever is needed to get the job done
• Strong attention to detail, ability to manage own time efficiently, produce high quality work and meet deadlines consistently
• Ability to multi‑task in a fast‑paced environment with regular interruptions
• Team player with grit to persevere through any challenge
• Experience in the Promotional Products or Special Markets industry a plus
• Experience with Logistics, Supply Chain, or Transportation a plus
• Bachelor’s degree preferred but not required
• Ability to identify and meet customers’ needs and requirements
• Outstanding communication skills, both written and oral
• Professional, friendly, polite interaction with suppliers, brokers & clients
• Proficient with Microsoft Office Suite with a strong knowledge of data entry and office systems