ACCOUNT MANAGER

Experience Champaign Urbana; Savoy (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Training and Mentoring

Work-life balance and employee well‑be

Supportive, people-first culture

Professional development opportunities

Job summary

Spherion in Illinois is seeking an Account Manager to lead client relationships and drive growth in commercial insurance accounts. The ideal candidate brings an athletic mindset, perseverance, and a disciplined approach to handling policy updates, endorsements, and renewals with precision.

You will collaborate with account executives, maintain data integrity in AMS/Filecenter, and ensure timely renewals while supporting front-office duties and daily operations.

Qualifications

• Bachelor's degree required or equivalent experience.
• Athletic mindset and perseverance to manage high-pressure client work.
• Strong attention to detail for data and financial documentation.

Responsibilities

• Manage client accounts and maintain prompt, professional responses to inquiries.
• Oversee renewals, endorsements, and policy updates with 120-day lead times.
• Collaborate with account executives to address complex coverage issues.

Skills

Athletic Mindset

Perseverance

Technical Proficiency

Communication

Education

Bachelor's degree

Tools

AMS/Filecenter

Job description

Account Manager

We are seeking a high-performing, competitive Account Manager to join our team. Ideal candidates possess a background as a former athlete, demonstrating a track record of perseverance, discipline, and a drive to win. In this role, you will manage commercial insurance accounts with the intensity and focus required to deliver top-tier service, solve complex problems, and drive business growth.

Responsibilities

Primary Responsibilities

• Client Management & Communication: Serve as the primary point of contact, ensuring prompt, professional responses to all client and carrier inquiries. Manage the full cycle of account maintenance, including policy updates, endorsements, and renewals.
• Operational Excellence: Maintain rigorous data integrity within our Agency Management System (AMS) and Filecenter. Execute renewals with 120-day lead times, meticulously tracking all checklists, loss runs, and application updates.
• Strategic Problem Solving: Collaborate with account executives to navigate complex coverage issues. Use your competitive drive to resolve challenges efficiently and ensure seamless policy administration.
• ...

Financial & Administrative Oversight

• Manage premium calculations, audits, and commissions. Proactively handle accounts receivable, identifying past-due balances and coordinating check requests for refunds.
• Process claims, bonds, and certificates. Support front-office operations, including phone coverage and mail distribution, ensuring no detail is overlooked.

Working hours: 8:00 AM - 5:00 PM

Skills & Qualifications

• Athletic Mindset: We are looking for individuals who thrive under pressure, value teamwork, and possess an relentless drive to succeed.
• Perseverance: Proven ability to stay resilient, manage multiple competing priorities, and see complex tasks through to completion.
• Technical Proficiency: Strong aptitude for detail-oriented administrative work, including database management (AMS/Filecenter) and financial documentation.
• Communication: Exceptional verbal and written communication skills suitable for managing high-level client and carrier relationships.

When you join us, you can expect:

• Competitive compensation
• Comprehensive Training and Mentoring
• Work-life balance and employee well-being
• A supportive, people-first culture and mindset
• A voice at the table to create constructive change and work on purposeful products
• Time dedicated to professional development

Education

Bachelors

Experience

1-4 years

Qualifications

Bachelors Degree preferred or equivalent experience may be considered.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).