Account Manager

Systems Plus, Inc.; Rockville, Northern (MD, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits

Bonus program

Career growth opportunities

Job summary

Systems Plus, Inc. is seeking an Account Manager in a full-time, hybrid role based in Rockville, MD. You will manage contract deliverables, coordinate staffing, and build trusted client relationships while supporting proposals and corporate processes.

The role requires a Bachelor’s degree and experience managing contracts, with strong communication and organizational skills to drive project success in a government contractor environment.

Qualifications

• Bachelor’s degree in business, management, communications, or related field.
• Experience managing contracts, task orders, or service delivery in a professional services environment.
• Strong client-facing communication, relationship-building, and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with project tracking, reporting tools, and performance metrics.
• Exceptional written and verbal communication skills, with experience producing government-facing documentation.

Responsibilities

• Ensures all deliverables meet contractual scope, quality standards, timelines, and compliance requirements.
• Coordinates with internal teams to track deliverable progress and resolve risks to quality and timely delivery.
• Maintain detailed task order documentation, including deliverable trackers and status reports.
• Serve as the escalation point for task order-related deliverable issues and implement corrective actions.
• Handling administrative duties, performance evaluations, and resource allocation to meet objectives.

Skills

Client communication

Contract management

Staffing coordination

Project tracking

Education

Bachelor’s degree in business/related field

Tools

SharePoint

Teams

Microsoft Office

Job description

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.

Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.

Systems Plus is the company for you! Experience the difference, and let’s talk about your future at Systems Plus today.

Position Title

Account Manager

Position Type

Full-Time, Hybrid

Position Location

Tracking Code

01208

Daily Responsibilities

• Ensures all deliverables meet contractual scope, quality standards, timelines, and compliance requirements.
• Coordinates with internal teams (corporate program manager, site leads, technical teams, subcontractors) to track deliverable progress and resolve any risks to quality andtimelydelivery.
• Maintain detailed task order documentation, including deliverable trackers and status reports.
• Serve as the escalation point for task order-related deliverable issues and proactively implement corrective actions.
• Handling administrative duties, performance evaluations, and resource allocation to ensure businessobjectivesand project mission are met.

Talent Acquisition:

• Perform recruiting under guidance of HR to source, identify, attract, and onboard qualified talent aligned with task order requirements.
• Translate contract labor categories, skill requirements, and timelines into actionable staffing plans.
• Support candidate interviews, selection decisions, and onboarding to ensure rapid and effective integration.
• Monitor workforce performance, utilization, and retention in coordination with program and HR teams.
• Identify emerging skill gaps and recommend proactive hiring strategies to support current and future task orders

Relationship Management & Proposal Support:

• Build and maintain strong, trusted partner relationships through regular communication and deliverable delivery.
• Capture and respond to client feedback, ensuring concerns are addressed promptly and effectively.
• Assist in integrating and establish presentation for business capture strategy.
• Assist in proposal development, including proposal editing and writing.

Additional Duties:

• Support in the execution of corporate business processes,practicesand policies.
• Participate in corporate activity meetings that are determined to be mandatory by Company President/CEO. These may include Internal Program Review (IPR) meetings, business development meetings, manager trainingsessionsand any other meetingdesignatedasrequired.

Required Degree:

• Bachelor’s degree in business, management, communications, or related field

Required Experience:

• Experience managing contracts, task orders, or service delivery in a professional services environment.
• Demonstrated ability to coordinate recruiting and staffing efforts tied to contract requirements.
• Strong client-facing communication, relationship-building, and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Proficiencywith project tracking, reporting tools, and performance metrics.
• Exceptional written and verbal communication skills, with experience producing government-facing documentation.
• Proficiencywith Microsoft Office and collaboration platforms (SharePoint, Teams); familiarity with PM/PPM tools preferred. Proficient in Microsoft (Excel, PowerPoint, Word, Outlook) and Adobe tools.
• Strong communications skills (oral and written)

Required Clearance:

• Public Trust

About Systems Plus

Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.

From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more.

Through our diverse portfolio of clients and capabilities we power vision and insight—discover what’s possible with a Small Business that thinks BIG!