Account Manager

BayOne Solutions; Pleasanton (CA); On-site; USD 85,000 - 125,000; Full time

Job summary

BayOne Solutions is seeking an Account Manager to drive client relationships and growth in the technology and talent solutions space. This on-site role in Pleasanton, CA focuses on being the primary contact for accounts, understanding client needs, and coordinating with internal teams to deliver tailored solutions.

You will monitor performance, prepare reports, and help identify new opportunities within existing accounts, while supporting contract discussions and strategic plans.

Qualifications

• Client relationship management skills and account growth planning.
• Business development and deal/contract discussion experience.
• Project coordination and cross-functional collaboration skills.
• Analytical reporting to interpret performance metrics and provide recommendations.
• Familiarity with technology services or talent solutions (IT, cloud, data, UX).
• Strong written and verbal communication for client and stakeholder presentations.

Responsibilities

• Act as primary contact for client accounts and understand client business needs.
• Collaborate with internal teams to deliver tailored technology and talent solutions.
• Monitor account performance, prepare reviews, and ensure service levels meet expectations.
• Identify new opportunities within existing accounts and support proposals.
• Contribute to strategic account planning and contract negotiations.

Skills

Client relationships

Business development

Project coordination

Analytical reporting

Tech services familiarity

Communication skills

On-site presence

Education

Bachelor's degree or equivalent

Job description

Company Description BayOne Solutions is a minority-owned Technology and Talent Solutions Partner with a global presence, headquartered in the San Francisco Bay Area. The company specializes in building high-performing teams across areas such as Project & Program Management, Cloud Computing, IT Infrastructure, Big Data, Software Engineering, and User Experience Design. BayOne combines a strong focus on customer success with a deep commitment to diversity in the tech industry, reflected in its #MakeTechPurple initiative. The organization values sustainable practices and aims to create a positive impact in the communities it serves. Applicants can expect a collaborative environment where innovation, inclusion, and long-term partnerships are central to the company's mission, and communications will come only from @bayone.com or @bayonesolutions.com email domains.

Role Description The Account Manager is a full-time, on-site role based in Pleasanton, CA, responsible for managing and growing client relationships in the technology and talent solutions space. Day-to-day, this role involves acting as a primary point of contact for client accounts, understanding client business needs, and collaborating with internal teams to deliver tailored solutions. The Account Manager will monitor account performance, prepare reports, and ensure that services meet or exceed agreed expectations. This role includes identifying new opportunities within existing accounts, supporting contract negotiations, and contributing to strategic account plans. The Account Manager will also help uphold BayOne's commitment to diversity, sustainability, and community impact through thoughtful client engagement.

Qualifications

• Client relationship management skills, including stakeholder communication, expectations setting, and account growth planning.
• Business development and sales acumen, with experience in identifying opportunities, supporting proposals, and participating in contract discussions.
• Project coordination and organizational skills to manage multiple accounts, track deliverables, and collaborate with cross-functional teams.
• Analytical and reporting skills to interpret performance metrics, prepare account reviews, and make data-informed recommendations.
• Familiarity with technology services or talent solutions (e.g., software engineering, cloud, data, IT, UX) is highly beneficial.
• Strong written and verbal communication skills, with the ability to present to clients and internal stakeholders.
• Ability to work on-site in Pleasanton, CA and partner effectively in a diverse, inclusive environment.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience.