Account Manager

Evans National; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Paid time off

Flexible work arrangements

Professional development

Team environment

Job summary

Evans National is seeking an experienced Employee Benefits Account Manager in Oklahoma City. You will manage client accounts, acting as the primary contact for employee benefits needs and working with internal teams to ensure top-tier service.

The role requires 3–5 years in benefits management, solid knowledge of health, retirement and voluntary programs, and strong communication skills. A bachelor’s degree is preferred, with MS Office proficiency and benefits software experience valued.

Qualifications

• 3–5 years in employee benefits management or related client-facing roles.
• Strong understanding of health, retirement and voluntary benefit programs.
• Knowledge of regulations and compliance affecting employee benefits.
• Proficiency in MS Office; benefits administration software preferred.

Responsibilities

• Develop and maintain relationships with clients as their trusted advisor.
• Serve as the main contact for client inquiries, escalations, and issue resolution.
• Review accounts regularly to assess satisfaction and identify improvements.
• Collaborate with sales, underwriting, and customer service for seamless delivery.
• Stay updated on industry trends, regulatory changes, and best practices.
• Assist with plan design, renewals, and new benefit implementations using data-driven insights.
• Coordinate employee education sessions and open enrollment events.
• Prepare reports and presentations summarizing metrics and performance.

Skills

Client relations

Communication

Regulatory knowledge

Organizational skills

MS Office

Benefits knowledge

Data analysis

Education

Bachelor's degree preferred

Tools

Benefits software

Job description

Job Details: Job Location: Oklahoma City, OK 73116, Salary Range: $55-$75k

Company Overview

Evans National is a leading provider of employee benefits solutions dedicated to helping businesses of all sizes thrive. We specialize in tailoring comprehensive benefits packages to meet the unique needs of each client, ensuring their employees are supported, engaged, and motivated. Our commitment to excellence and innovation sets us apart in the industry, making us the preferred partner for businesses seeking to attract and retain top talent.

Position Overview

We are seeking an experienced and dynamic Employee Benefits Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, serving as the primary point of contact for all their employee benefits needs. This role requires a deep understanding of benefit programs, exceptional communication skills, and the ability to build strong relationships with clients and internal teams.

Key Responsibilities

• Develop and maintain strong relationships with clients, acting as their trusted advisor for all employee benefits-related matters.
• Serve as the main point of contact for client inquiries, escalations, and issue resolution, ensuring timely and effective communication.
• Conduct regular reviews of client accounts to assess satisfaction levels, identify opportunities for improvement, and recommend appropriate solutions.
• Collaborate with internal teams, including sales, underwriting, and customer service, to ensure seamless delivery of benefits solutions and exceptional service to clients.
• Stay up-to-date on industry trends, regulatory changes, and best practices in employee benefits to provide informed guidance and recommendations to clients.
• Assist clients with plan design, renewal negotiations, and implementation of new benefits offerings, leveraging insights and data analysis to drive strategic decisions.
• Coordinate and conduct employee education sessions, open enrollment meetings, and other relevant events to promote understanding and utilization of benefit programs.
• Prepare and deliver regular reports and presentations to clients, summarizing key metrics, trends, and performance indicators.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package, including life, health, dental, and vision insurance
• Retirement savings plan with employer match
• Paid time off and flexible work arrangements
• Professional development opportunities
• Collaborative and inclusive work environment

Qualifications

• Bachelor's degree is preferred but not required.
• Minimum of 3-5 years of experience in employee benefits management or related field, with a proven track record of success in client-facing roles.
• Strong understanding of various benefit programs, including health insurance, retirement plans, and voluntary benefits, along with knowledge of relevant regulations and compliance requirements.
• Excellent interpersonal skills, with the ability to build rapport, communicate effectively, and influence stakeholders at all levels.
• Exceptional organizational and time management abilities, with a keen attention to detail and the ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with benefits administration software preferred.
• Industry certifications such as CEBS, PHR, or SHRM-CP are a plus.