Account Manager

Landscape Workshop; Norcross (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company Vehicle

Medical, dental, vision, 401(K)

Other benefits

Job summary

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business.

Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits. An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape

Qualifications

• Requires at least 2 years of landscape maintenance crew management and customer interfacing.
• Proficient with Word, Excel and Outlook; able to generate reports and track progress.
• Bachelor’s degree from an accredited program preferred; strong work ethic required.

Responsibilities

• Manages day-to-day operations of maintenance crews and coordinates with other Account Managers.
• Maintains customer satisfaction through relationship building and site visits.
• Identifies resources, schedules crews, equipment needs, and repairs.
• Provides training to crew leaders on horticulture and safety.

Skills

Crew management

Customer relations

Education

Bachelor's degree

Tools

Word

Excel

Outlook

Job description

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities:schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer

• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment