Senior Account Manager

Landscape Workshop; Cumming (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company Vehicle

Medical, dental, vision, 401(K) benefits

Collaborative work environment

Job summary

A full-service landscape company is seeking a Senior Account Manager in Cumming, GA. The role involves managing landscape maintenance crews and ensuring satisfaction through strong customer relationships. Ideal candidates have at least 2 years of management experience and are proficient in software tools like Word and Excel. The position offers a company vehicle and benefits including medical, dental, vision, and 401(K).

Qualifications

• Minimum 2 years managing landscape maintenance crews.
• Proficient with computer software programs including Word, Excel and Outlook.
• Strong work ethic.

Responsibilities

• Manage day-to-day operations of maintenance crews.
• Ensure customer satisfaction through relationship building and site visits.
• Recommend enhancement services to clients.
• Assists Branch Manager with project budgets and conducts regular status meetings with crew leaders.
• Estimate jobs when needed and follow up on proposals generated.

Skills

Management

Customer Relationship Management

Communication

Horticulture Training

Team coordination

Safety compliance

Education

Bachelor’s degree from accredited program

Tools

Word

Excel

Outlook

Job description

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary

The Senior Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The ideal candidate has a strong work ethic and enjoys interacting with our crews, sales team members and clients. You will report directly to the General Manager.

Responsibilities

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer

• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment