Account Manager

Landscape Workshop; Beaufort (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Aggressive compensation plan

Excellent benefits

Job summary

Landscape Workshop in Beaufort, SC is seeking an experienced Account Manager to drive growth in commercial landscape management. Responsibilities include managing maintenance crews, ensuring customer satisfaction, and applying company methodologies while overseeing projects. The ideal candidate should have strong management skills, experience in maintaining commercial landscape accounts, and excellent communication abilities. Landscape Workshop offers competitive compensation and benefits as part of a growing, financially stable company.

Qualifications

• Experience in managing commercial landscape maintenance accounts.
• Strong work ethic and teamwork-oriented.
• Ability to ensure customer satisfaction.

Responsibilities

• Manage the day-to-day operations of maintenance crews.
• Build and maintain customer relationships.
• Ensure project standards and methodologies are applied.
• Report team hours and assist with project budgets.

Skills

Customer relationship management

Horticulture training

Team management

Communication skills

Job description

Landscape Workshop, LLC (LW) is a full-service landscape company. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Consequently, we are looking for an experienced Account Manager to assist in driving the growth of our commercial landscape management services. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets