Account Manager

Dow Jones & Co.; New York (NY); Sur place; USD 100 000 - 125 000; Plein temps

Avantages offerts par ce poste

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle Programs & Wellness

Education Benefits

Family Care Benefits & Caregiving

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Résumé du poste

Dow Jones & Co. is seeking an Account Manager for the Risk Sales team to service customers across Risk & Compliance, Factiva, and Newswires solutions. You will manage accounts, pursue new revenue, and drive adoption with cross-functional support.

The role requires 4+ years of sales experience to corporate or financial clients, excellent communication, and a results-driven mindset. Base pay ranges from $100,000 to $125,000 with comprehensive benefits.

Qualifications

• 4+ years sales experience selling solutions to corporate or financial customers.
• Ability to work in cross-functional and geographically dispersed teams.
• Excellent written and verbal communication to articulate value.
• Strong results orientation with drive to achieve new business goals.
• Sound business acumen and credibility with customers.
• Good time management in a fast-paced environment.
• Experience with Risk & Compliance functions is advantageous.
• Bachelor's degree preferred.

Responsabilités

• ACCOUNT MANAGEMENT: Build customer relationships and resolve issues; assess customer needs and competitors' solutions.
• NEW BUSINESS OPPORTUNITY: Generate revenue through sales of Dow Jones products and services.
• CUSTOMER GROWTH: Identify up-selling and cross-selling opportunities within accounts.
• CUSTOMER SATISFACTION: Maintain high satisfaction with regular customer communication.
• SUCCESSFUL RENEWALS: Plan and manage strategic account renewals.
• ROLLOUT AND ADOPTION: Coordinate with Customer Engagement for training and adoption.
• PRODUCT & MARKET KNOWLEDGE: Communicate value of Dow Jones solutions to sectors/markets.
• FORECASTING: Manage sales forecast and pipeline for renewals and opportunities.

Connaissances

Sales experience

Cross-functional collaboration

Communication skills

Results oriented

Business acumen

Time management

Risk & Compliance exposure

Bachelor's degree preferred

Formation

Bachelor's degree

Description du poste

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation in the subject line.

NYC - 1211 Ave of the Americas

Full time

Job_Req_56041

Job Description:

About the Team

Dow Jones Risk Sales is a dynamic, global organization focused on helping businesses make smarter decisions through trusted news, data, insights, and information solutions. Our teams partner with organizations across industries to understand their unique challenges and connect them with the Dow Jones products and services that drive growth, manage risk, and support informed decision-making.

About the Role

Our Risk Sales team is seeking an Account Manager to work customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.

You Will:

• ACCOUNT MANAGEMENT: Provide a high level of account management service, by building excellent customer relationships, understanding our customers' businesses, and resolving issues in a timely manner; understand competitor solutions the customer is using and the customer's current and developing needs
• NEW BUSINESS OPPORTUNITY: Generate new streams of revenue through sales of products and services which address prospects business needs
• CUSTOMER GROWTH: Identify opportunities for increasing revenue within the account territory via up-selling and cross-selling
• CUSTOMER SATISFACTION: Maintain high levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer
• SUCCESSFUL RENEWALS: Develop and execute on plans to manage strategic account renewals,
• ROLLOUT AND ADOPTION: Ensure appropriate levels of customer training and awareness are provided by closely partnering with the Customer Engagement team
• PRODUCT & MARKET KNOWLEDGE: Clearly express the value proposition and benefits of the Dow Jones products and solutions to specific sectors and markets, and use this knowledge to help increase the value and adoption of our solutions by our customers
• FORECASTING: Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales

You Have:

• 4+ years sales experience and a proven track record of success in selling solutions to corporate or financial customers
• The ability to work well in cross-functional and geographically dispersed teams, as well as being highly self motivated and able work independently when required
• Excellent communication skills (both written and verbal) to ensure the Dow Jones value position is clearly articulated to our prospects and customers
• Strong results orientation, with the commitment and drive to achieve new business goals in a complex business environment
• Strong level of business acumen and awareness to help build credibility with the customer, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in an appropriate business context
• Strong time management skills, with an ability to manage tasks in a fast paced environment, and track progress against appropriate activity goals
• Experience working with, or within, Risk & Compliance functions would be an advantage
• Bachelor's degree preferred

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit PrograM
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Learn more about us and our benefits click here.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - Risk Sales

Job Category:

Sales

Union Status:

Union role

Base Pay Range: $100,000.00 - $125,000.00

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

Equal employment opportunity, including veterans and individuals with disabilities.

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