Account Manager

Dow Jones; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Healthcare plans

Paid Time Off

Retirement plans

Insurance plans

Wellness resources

Education benefits

Family care benefits

Commuter program

Subscription discounts

Employee referral program

Financial health programs

Cybersecurity protection

Job summary

Dow Jones Risk Sales is seeking an Account Manager to serve customers and prospects across Risk, Factiva, and Newswires.

You will manage accounts, generate new revenue, identify growth opportunities, and ensure renewals while partnering with the Customer Engagement team to drive adoption and training.

Qualifications

• 4+ years of sales experience selling to corporate or financial customers.
• Ability to work in cross-functional and geographically dispersed teams.
• Excellent written and verbal communication to articulate value.
• Strong results orientation with drive to achieve new business goals.
• Strong business acumen to build credibility and identify opportunities within customer contexts.
• Strong time management to handle a fast-paced environment.
• Experience with Risk & Compliance functions is a plus.
• Bachelor’s degree preferred.

Responsibilities

• ACCOUNT MANAGEMENT: Build strong relationships, understand customer needs, resolve issues promptly and assess competitors’ solutions.
• NEW BUSINESS OPPORTUNITY: Generate revenue through selling Dow Jones products and services addressing customer needs.
• CUSTOMER GROWTH: Identify up-sell and cross-sell opportunities within the account territory.
• CUSTOMER SATISFACTION: Maintain high satisfaction through regular communication and solid relationships.
• SUCCESSFUL RENEWALS: Plan and execute renewals for strategic accounts.
• ROLLOUT AND ADOPTION: Ensure customer training with the Engagement team.
• PRODUCT & MARKET KNOWLEDGE: Articulate Dow Jones value to sectors and markets to drive adoption.
• FORECASTING: Manage sales forecast and pipeline for renewals and opportunities.

Skills

Sales experience

Cross-functional collaboration

Communication skills

Results orientation

Business acumen

Time management

Risk & Compliance experience

Education

Bachelor’s degree

Job description

About the Team

Dow Jones Risk Sales is a dynamic, global organization focused on helping businesses make smarter decisions through trusted news, data, insights, and information solutions. Our teams partner with organizations across industries to understand their unique challenges and connect them with the Dow Jones products and services that drive growth, manage risk, and support informed decision-making.

Job Description

About the Team

Dow Jones Risk Sales is a dynamic, global organization focused on helping businesses make smarter decisions through trusted news, data, insights, and information solutions. Our teams partner with organizations across industries to understand their unique challenges and connect them with the Dow Jones products and services that drive growth, manage risk, and support informed decision-making.

About The Role

Our Risk Sales team is seeking an Account Manager to work customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.

You Will

• ACCOUNT MANAGEMENT: Provide a high level of account management service, by building excellent customer relationships, understanding our customers' businesses, and resolving issues in a timely manner; understand competitor solutions the customer is using and the customer's current and developing needs
• NEW BUSINESS OPPORTUNITY: Generate new streams of revenue through sales of products and services which address prospects business needs
• CUSTOMER GROWTH: Identify opportunities for increasing revenue within the account territory via up-selling and cross-selling
• CUSTOMER SATISFACTION: Maintain high levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer
• SUCCESSFUL RENEWALS: Develop and execute on plans to manage strategic account renewals,
• ROLLOUT AND ADOPTION: Ensure appropriate levels of customer training and awareness are provided by closely partnering with the Customer Engagement team
• PRODUCT & MARKET KNOWLEDGE: Clearly express the value proposition and benefits of the Dow Jones products and solutions to specific sectors and markets, and use this knowledge to help increase the value and adoption of our solutions by our customers
• FORECASTING: Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales

You Have

• 4+years sales experience and a proven track record of success in selling solutions to corporate or financial customers
• The ability to work well in cross-functional and geographically dispersed teams, as well as being highly self motivated and able work independently when required
• Excellent communication skills (both written and verbal) to ensure the Dow Jones value position is clearly articulated to our prospects and customers
• Strong results orientation, with the commitment and drive to achieve new business goals in a complex business environment
• Strong level of business acumen and awareness to help build credibility with the customer, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in an appropriate business context
• Strong time management skills, with an ability to manage tasks in a fast paced environment, and track progress against appropriate activity goals
• Experience working with, or within, Risk & Compliance functions would be an advantage
• Bachelor’s degree preferred

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit PrograM
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area: Dow Jones - Risk Sales

Job Category: Sales

Base Pay Range: $100,000.00 - $125,000.00

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).