Account Manager

News Corp; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle Programs & WellnessResources

Education Benefits

Family Care Benefits & Caregiving  |  

Commuter Transit PrograM

Subscription Discounts

Job summary

Dow Jones Risk Sales is seeking an Account Manager to manage customers and prospects across our Risk & Compliance, Factiva, and Newswires solution lines. You will build strong relationships, understand client needs, and drive success in a fast-paced, global environment.

You will grow revenue through upselling, manage renewals, and collaborate with cross-functional teams to forecast pipelines while delivering exceptional service to corporate and financial clients in New York and beyond.

Qualifications

• 4+ years of sales experience selling to corporate or financial customers.
• Ability to work in cross-functional and geographically dispersed teams.
• Excellent written and verbal communication skills.
• Strong business acumen and ability to identify opportunities in a client context.
• Experience with Risk & Compliance functions is a plus.
• Bachelor’s degree preferred.

Responsibilities

• ACCOUNT MANAGEMENT: Build excellent customer relationships and resolve issues promptly; understand customer needs and current solutions.
• NEW BUSINESS OPPORTUNITY: Generate revenue through selling products and services addressing prospects’ business needs.
• CUSTOMER GROWTH: Identify opportunities for increasing revenue within the account territory via up-selling and cross‑selling.
• CUSTOMER SATISFACTION: Maintain high levels of customer satisfaction through regular communication and solid relationships.
• SUCCESSFUL RENEWALS: Plan and execute on strategic account renewals.
• ROLLOUT AND ADOPTION: Ensure customer training and awareness in partnership with Customer Engagement.
• PRODUCT & MARKET KNOWLEDGE: Articulate value proposition of Dow Jones products to sectors and markets.
• FORECASTING: Manage sales forecast and pipeline to report renewals and opportunities.

Skills

Account management

New business development

Cross-functional teams

Forecasting

Communication

Customer relationship

Education

Bachelor’s degree

Job description

Job Description:

About the Team

Dow Jones Risk Sales is a dynamic, global organization focused on helping businesses make smarter decisions through trusted news, data, insights, and information solutions. Our teams partner with organizations across industries to understand their unique challenges and connect them with the Dow Jones products and services that drive growth, manage risk, and support informed decision‑making.

About the Role

Our Risk Sales team is seeking an Account Manager to work customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.

You Will:

• ACCOUNT MANAGEMENT: Provide a high level of account management service, by building excellent customer relationships, understanding our customers' businesses, and resolving issues in a timely manner; understand competitor solutions the customer is using and the customers' current and developing needs
• NEW BUSINESS OPPORTUNITY: Generate new streams of revenue through sales of products and services which address prospects business needs
• CUSTOMER GROWTH: Identify opportunities for increasing revenue within the account territory via up-selling and cross‑selling
• CUSTOMER SATISFACTION: Maintain high levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer
• SUCCESSFUL RENEWALS: Develop and execute on plans to manage strategic account renewals,
• ROLLOUT AND ADOPTION: Ensure appropriate levels of customer training and awareness are provided by closely partnering with the Customer Engagement team
• PRODUCT & MARKET KNOWLEDGE: Clearly express the value proposition and benefits of the Dow Jones products and solutions to specific sectors and markets, and use this knowledge to help increase the value and adoption of our solutions by our customers
• FORECASTING: Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales

You Have:

• 4+years sales experience and a proven track record of success in selling solutions to corporate or financial customers
• The ability to work well in cross-functional and geographically dispersed teams, as well as being highly self motivated and able work independently when required
• Excellent communication skills (both written and verbal) to ensure the Dow Jones value position is clearly articulated to our prospects and customers
• Strong results orientation, with the commitment and drive to achieve new business goals in a complex business environment
• Strong level of business acumen and awareness to help build credibility with the customer, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in an appropriate business context
• Strong time management skills, with an ability to manage tasks in a fast paced environment, and track progress against appropriate activity goals
• Experience working with, or within, Risk & Compliance functions would be an advantage
• Bachelor’s degree preferred

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit PrograM
• Subscription Discounts

  Equal Opportunity Employer

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

  Reasonable Accommodation

  We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

  Business Area: Dow Jones - Risk Sales

  Job Category: Sales

  Base Pay Range: $100,000.00 - $125,000.00

  We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

  For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

  For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

  Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

  It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).