Account Manager

The Staff Pad; New York (NY); On-site; USD 90,000 - 135,000; Full time

Job summary

The Staff Pad in Brooklyn, NY partners with a global leader in fine art logistics to hire an experienced and client-focused Account Manager. This role focuses on managing high-value collections, complex shipments, and strategic client relationships in a fast-paced environment.

You will lead projects from consultation through completion, coordinate cross-functional teams, and contribute to revenue goals while ensuring service excellence and meticulous attention to detail.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of account management experience in fine art logistics, luxury services, design, or similar industries.
• Experience managing high-value client portfolios and complex projects.
• Strong understanding of logistics operations and project costing.
• Excellent communication, organization, and negotiation skills.
• Proficiency in Microsoft Office (Moveware or The Studio is a plus).

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong, long-term client relationships.
• Understand client needs to deliver tailored logistics solutions.
• Represent the company at meetings, site visits, and industry events.
• Manage domestic and international shipments end-to-end.
• Coordinate with internal teams (operations, dispatch, storage, finance).
• Oversee packing, transport, and installation of high-value items.
• Ensure projects meet timelines, budgets, and service expectations.
• Prepare and manage customs and regulatory documentation.
• Develop quotes and invoices aligned with profitability targets.
• Track project costs and margins.
• Support revenue goals (monthly individual target: $80,000).
• Partner with leadership on complex accounts.
• Mentor junior team members.
• Collaborate across national and international teams.
• Grow existing client accounts and identify new opportunities.
• Support marketing and client engagement initiatives.
• Contribute to pricing and service strategy.

Skills

Account management

Client relationship

Project coordination

Negotiation

MS Office

Logistics knowledge

Education

Bachelor's degree or equivalent experience

Tools

Moveware

The Studio

Job description

Brooklyn, United States | Posted on 08/31/2026

The Staff Pad has partnered with a global leader infine art logistics, to hire an experienced and client-focused Account Manager.

This is an exciting opportunity to work withhigh-value collections, prestigious clients, and complex logistics projects ina fast-paced, detail-driven environment.

What You’ll Do

As an Account Manager, you will act as a strategicpartner to clients while leading projects from initial consultation throughcompletion.

Client Relationship Management

• Serveas the primary point of contact for assigned client accounts
  
• Buildand maintain strong, long-term client relationships
  
• Understandclient needs to deliver tailored logistics solutions
  
• Representthe company at meetings, site visits, and industry events
  

Project & Operations Leadership

• Managedomestic and international shipments end-to-end
  
• Coordinatewith internal teams (operations, dispatch, storage, finance)
  
• Overseepacking, transport, and installation of high-value items
  
• Ensureprojects meet timelines, budgets, and service expectations
  

Compliance & Documentation

• Prepareand manage customs and regulatory documentation
  
• Ensurecompliance with import/export requirements
  
• Maintainaccurate inventories and shipping documentation
  
• Developquotes and invoices aligned with profitability targets
  
• Trackproject costs and margins
  
• Supportrevenue goals (monthly individual target: $80,000)
  
• Partnerwith leadership on complex accounts
  
• Mentorjunior team members
  
• Collaborateacross national and international teams
  

Business Development

• Growexisting client accounts and identify new opportunities
  
• Supportmarketing and client engagement initiatives
  
• Contributeto pricing and service strategy
  

What We’re Looking For

• Bachelor’sdegree or equivalent experience
  
• 5+years of account management experience in fine art logistics, luxuryservices, design, or similar industries
  
• Experiencemanaging high-value client portfolios and complex projects
  
• Strongunderstanding of logistics operations and project costing
  
• Excellentcommunication, organization, and negotiation skills
  
• Proficiencyin Microsoft Office (Moveware or The Studio is a plus)
  

Why This Opportunity ?

• Workwith a globally respected leader in fine art logistics
• Exposureto high-profile clients and unique, high-value projects
• Collaborative,team-driven environment with growth potential
• Opportunityto make a direct impact on client experience and business success

If you are dependable, detail-oriented, and takepride in delivering exceptional service, we invite you to bring your skills toa team where precision, professionalism, and care make every assignment count.

Join an organization trusted for over 40 years bycollectors, galleries, designers, and auction houses worldwide, deliveringwhite-glove logistics with precision, discretion, and care.