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A leading healthcare provider is seeking an Account Manager to enhance client relationships and ensure efficient communication. The role involves managing regulatory paperwork and identifying new business opportunities while collaborating with internal teams. This position is fully remote and offers a comprehensive benefits package.
Who We Are
Vis-À-Vis Health is a comprehensive care solution, providing physician services in the community and Skilled Nursing Facilities. We are focused on creating a patient-centric healthcare model that leverages technology to improve healthcare outcomes and generate savings, with a dedicated and compassionate medical team.
Job Description
Vis-à-Vis Health is looking for an Account Manager to cultivate and manage relationships with referral sources, clients, and partner organizations, ensuring satisfaction, efficient communication, and the successful delivery of regulatory paperwork.
Duties/Responsibilities
Cultivate relationships with referral sources to enhance communication and ensure client satisfaction.
Build and maintain strong, long-lasting relationships with home care companies, skilled nursing homes, hospitals, and other clients.
Ensure timely, accurate delivery of regulatory paperwork to referral sources.
Prepare periodic activity and accomplishment reports using internal databases.
Identify opportunities for new business with existing clients and areas for improvement.
Address challenging client requests or issue escalations as needed.
Contribute to team objectives by achieving related results as assigned by the supervisor.
Collaborate regularly with team members to discuss progress and develop business improvement strategies.
Conduct periodic evaluations of the department to maximize efficiency and meet outcomes.
Serve as a liaison with local agencies to ensure clients receive maximum support through community resources.
Perform other duties as assigned.
Required Skills/Abilities
Communicate with referral sources through verbal and written communication
Coordinate services with internal team members
Prepare reports for referral sources
Education and Experience
BA/BS degree in Business Administration, Sales or relevant field
Proven ability to juggle multiple account management projects at a time
Healthcare Industry experience a plus!
Benefits (Full-time Providers)
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Work Location
Remote
Employment Status
Full-Time, Exempt