Junior Personal Lines Account Manager

Hilb Group; Uniondale (NY); Remote; USD 60,000 - 65,000; Full time

Job summary

Join a leading company as an Elite Account Assistant in Uniondale, NY. This remote role involves managing requests, handling policy documents, and providing excellent customer service. Ideal candidates are detail-oriented and possess strong communication skills. Enjoy competitive salary and comprehensive benefits including medical, dental, and generous PTO.

Benefits

Company Paid Life Insurance

Long-Term and Short-Term Disability

Medical, Dental, Vision plans

401(k) with company match

Generous PTO

Qualifications

• Minimum High School degree required.
• New York State P&C license needed.

Responsibilities

• Handle vehicle and mortgage requests.
• Manage policy letters and renewal applications.
• Interface with companies and clients.

Skills

Detail-oriented

Strong communication

Interpersonal skills

Customer service

Education

High School degree

New York State P&C license

Tools

Microsoft Office

Excel

Job description

Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Elite Account Assistant to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

1. Vehicle Requests, Leinholder Requests, Lost Policy Release/Cancellation Requests, Requests from companies for missed downloads
2. Mortgage Changes
3. Policy Enclosed letters, Flood Renewal Quotes letters, Valuable Items letters, Umbrella letters, Final Request letters, Renewal Questionnaire letters, Insured. Pay Co letters, Defensive Driving letters
4. Renewal Applications: Workers Comp Renewals, Excess Market Renewals, Flood Renewals
5. Progressive Renewal Quotes
6. Binders, ID Cards, Certificates
7. Billing - direct, agency
8. Payment Calls from Clients/Companies
9. Contact companies for missed Renewals
10. Miscellaneous calls and emails for various reasons to clients & carriers
11. Miscellaneous importing of documents
12. Interface with Companies
13. Total Cost Forms/Affidavits
14. Enter Cancellations/Reinstatements

Qualifications:

1. Minimum High School degree required
2. New York State P&C license
3. Excel skills are a plus
4. Detail-oriented and organized
5. Proficiency in Microsoft Office
6. Strong communication and interpersonal skills
7. Excellent customer service skills
8. Ability to analyze and understand insurance policies

Benefits:

1. Salary: $60,000 - $65,000 per year
2. Company Paid Life Insurance, Long-Term and Short-Term Disability
3. Medical, Dental, Vision, and FSA/HSA plans
4. 401(k) with company match
5. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity, and more
6. Generous PTO
7. Supportive team of professionals

The Hilb Group is an equal opportunity employer, actively supporting all applicable laws and policies against discrimination and harassment.