Account Manager

3Search; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Parental leave

Disability cover

Job summary

3Search is seeking an ambitious Account Manager to grow a portfolio of enterprise and mid-market customers within a global software business. You will own the full sales cycle, drive product adoption, and identify expansion opportunities to deliver ongoing revenue growth.

This hybrid role offers a strong OTE and the chance to work with an international commercial team, with collaboration across customer success, solution consulting, and leadership to maximise value.

Qualifications

• 3–5+ years' experience in SaaS account management or full-cycle software sales.
• Proven success managing enterprise or mid-market customer relationships.
• Experience engaging multiple stakeholders, including senior executives and procurement teams.
• Strong knowledge of CRM and sales engagement platforms such as Salesforce, Outreach, Gong or LinkedIn Sales Navigator.

Responsibilities

• Manage and grow an established portfolio of enterprise and mid-market customers.
• Identify expansion opportunities across new teams, departments and business units.
• Own the complete sales cycle from opportunity identification through to contract close.
• Build strategic account plans that increase adoption, retention and revenue growth.
• Partner with customer success, solution consulting and leadership teams to maximise customer value.

Skills

Account management

Stakeholder management

Negotiation

Relationship building

Sales presentations

Tools

Salesforce

Outreach

Gong

LinkedIn Sales Navigator

Job description

We are working with a global software company whose market-leading platform is trusted by over a million professionals worldwide. Following continued international growth, our client is expanding its North American commercial team and is looking for an ambitious Account Manager to drive customer growth across an established portfolio. This is an exciting opportunity to join a high-performing business where you\'ll have the autonomy to own customer relationships, identify expansion opportunities and directly influence commercial success.

The Account Manager will manage and grow a portfolio of existing customers, driving product adoption, expanding licence usage and delivering exceptional customer experiences throughout the full sales cycle.

Role Highlights

• Manage and grow an established portfolio of enterprise and mid-market customers
• Identify expansion opportunities across new teams, departments and business units
• Own the complete sales cycle from opportunity identification through to contract close
• Build strategic account plans that increase adoption, retention and revenue growth
• Partner with customer success, solution consulting and leadership teams to maximise customer value

You Will Need

• 3–5+ years\' experience in SaaS account management or full-cycle software sales
• Proven success managing enterprise or mid-market customer relationships
• Experience engaging multiple stakeholders, including senior executives and procurement teams
• Strong knowledge of CRM and sales engagement platforms such as Salesforce, Outreach, Gong or LinkedIn Sales Navigator
• Excellent presentation, negotiation and relationship-building skills

Why You\'ll Love It

• OTE of $150,000–$180,000 with strong earning potential (uncapped)
• Join a globally recognised software business with significant market growth
• Hybrid working with a collaborative office environment
• 401(k) contribution and competitive retirement benefits
• Generous paid time off, parental leave and disability cover
• Work alongside an experienced international commercial team
• Clear opportunities for career progression within a growing global organisation

Apply today to join an innovative software business where your expertise will directly contribute to customer success and commercial growth. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Due to a high number of applicants, we are only able to respond to successful candidates.