Senior Account Manager

Network Talent; United States; Remote; GBP 85,000 - 180,000; Full time

Benefits offered by this job

Private Medical Insurance

25 Days Holiday

Uncapped OTE

Career progression

Wellbeing benefits

Job summary

Network Talent is partnering with a high-growth SaaS business transforming the construction and built environment sector. The Senior Account Manager will manage a portfolio of 4-5 enterprise customers, driving customer success, protecting recurring revenue, and expanding partnerships.

Fully remote with occasional travel for customer meetings, industry events and team collaboration days. You will build executive relationships, lead negotiations, and collaborate cross-functionally to maximise

Qualifications

• 5+ years sales or account management in Enterprise SaaS
• Proven track record of growing and retaining enterprise accounts
• Experience managing complex sales cycles with multi-stakeholder organisations
• Ability to influence C-level stakeholders and senior decision-makers
• Experience selling into construction/build environment sectors is a plus

Responsibilities

• Manage and grow a portfolio of enterprise accounts within construction/build environment sectors
• Build and maintain relationships with senior stakeholders and executive sponsors
• Align solutions with customer objectives to deliver measurable value
• Identify upsell, cross-sell and expansion opportunities
• Lead account planning, QBRs, renewals, and negotiations
• Maintain accurate forecasting, pipeline, and CRM records
• Collaborate with Customer Success, Sales, Product, and Leadership to maximise outcomes
• Act as trusted advisor to Utilities, Tier 1 Contractors and National House Builders

Skills

Enterprise SaaS

Account management

Sales

C-level influence

Stakeholder management

Tools

CRM software

MEDDPICC

Job description

Join a high-growth SaaS business transforming the construction and built environment sector through innovative technology.

Our client is a market-leading software provider delivering cutting-edge solutions to enterprise organisations (such as Utility companies and National House Builders) across the construction and built environment sector.

Backed by over £120m in funding and having doubled in size over the last two years, they are continuing to scale rapidly and invest heavily in growth.

As part of this expansion, they are looking for a Senior Account Manager to manage and grow a portfolio of 4-5 enterprise customers.

This is a strategic, revenue-focused role where you'll be responsible for building executive-level relationships, driving customer success, protecting recurring revenue, and identifying opportunities to expand the partnership across multiple business units and stakeholders.

Fully remote, with occasional travel for customer meetings, industry events and team collaboration days.

Responsibilities:

• Manage and grow a portfolio of enterprise accounts across the construction and built environment sector
• Build and maintain strong relationships with senior stakeholders, decision-makers, and executive sponsors
• Understand customer business objectives and align solutions to deliver measurable value
• Identify and execute upsell, cross-sell, and account expansion opportunities
• Lead account planning, QBRs, renewal discussions, and commercial negotiations
• Maintain accurate forecasting, pipeline management, and CRM records
• Partner closely with Customer Success, Sales, Product, and Leadership teams to maximise customer outcomes
• Act as a trusted advisor and strategic partner to Utilities, Tier 1 Contractors & National House Builders customers

The Successful Candidate:

• 5+ years' sales or account management experience within an Enterprise SaaS environment
• Proven track record of growing, retaining, and expanding enterprise customer accounts
• Experience managing complex sales cycles and navigating multi-stakeholder enterprise organisations
• Strong commercial acumen with the ability to build relationships and influence C-level and senior decision-makers
• Experience selling into organisations within the construction, infrastructure, engineering, property, or built environment sectors would be advantageous
• Experience working with Utilities, Tier 1 Contractors or National House Builders is a plus
• Demonstrated success in identifying and closing up-sell, cross-sell, and expansion opportunities
• Experience with structured sales methodologies such as MEDDPICC is advantageous

Package:

• Basic salary up to £100,000 (depending on experience)
• OTE x2 (uncapped)
• Private Medical Insurance
• 25 Days Holiday + Bank Holidays, with the option to buy additional leave
• Award-Winning Benefits Package including wellbeing and lifestyle perks
• Clear Career Progression within a fast-growing technology business