Account Manager

Holt Logistics Corp; New Jersey; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Coverage

Life Insurance

Flexible Spending

PTO

Retirement Plan

Professional Development

Wellness Support

Team Culture

Job summary

Holt Logistics Corp is seeking an experienced account manager to grow key client relationships and expand services across our freight and logistics portfolio.

You will work cross-functionally to improve efficiency, resolve issues, and drive profitability for our customers while maintaining strong service levels.

This on-site role in New Jersey offers a collaborative team environment and opportunities for professional development.

Responsibilities

• Manage and grow existing accounts by adding new services and expanding existing ones to boost efficiency and profitability.
• Resolve conflicts with customers and advocate for them internally to align resources for delivery.
• Target improvements for customers by collaborating with internal teams on strategic solutions.
• Manage order activities and ensure accuracy in systems, including flow, failures, trace, and claims.
• Collaborate with Operations Managers to develop strategic-level pricing.
• Culture of owning customers' success.
• Proficiency in MS Office and GSuite applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets).
• Be tenacious, spontaneous and energetic.
• Willing to work as a team and driven for results.
• Self-motivated and driven for success.

Job description

Holt Cargo Systems LLC, 101 South King Street, Gloucester City, New Jersey, United States of America

Job Description

Holt Logistics Corp. is a family owned, single-source service provider of commercial, accounting, marketing and technology services to marine terminal operators, warehouses and logistics companies.

Responsibilities

• You are expected to manage and grow existing accounts by bringing in new services and expanding on existing ones, focusing on increasing efficiency and maximizing profitability.
• Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service.
• Target improvement for customers, collaborating with internal teams to identify strategic solutions.
• Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.
• Collaborate with Operation Managers to develop strategic-level pricing.
• Culture of owning my customers' success.
• Proficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets).
• Need to be tenacious, spontaneous and energetic.
• Willing to work as a team and driven for results.
• You will need to be self-motivated and driven for success.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans for you and your family
• Life Insurance – basic life insurance provided by the company plus voluntary life insurance available for purchase
• Flexible Spending – Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
• Paid Time Off – PTO, vacation days, holidays and extended sick leave
• Retirement Plans – 401(k) with company match to help you plan for the future
• Professional Development – Access to training, conferences, and learning resources
• Wellness Support – Mental health resources, company wellness events, financial incentives for wellness programs
• Team Culture – Inclusive, collaborative environment with regular team events and recognition programs

We’re committed to creating a workplace where you can thrive—personally and professionally.