Account Manager

Envisage International; Neptune Beach (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Envisage International in Neptune Beach, FL is seeking a relationship-focused Account Manager to support clients from onboarding through renewal. This hybrid role requires two in-office days per week near the beach and offers growth opportunities within a collaborative team.

You will build lasting client relationships, coordinate with internal teams and carrier partners, and manage renewals to support long-term retention.

Qualifications

• Bachelor’s degree in business, marketing, communication, or a related field
• 1-3 years of experience in account management, client services, or a related role
• Strong interpersonal, written, and verbal communication skills
• Excellent organization and attention to detail
• Ability to manage multiple clients and priorities at the same time
• A proactive, self starter with a positive approach and willingness to take ownership
• Someone who enjoys collaborating with others and building relationships
• Willingness and ability to travel periodically for client visits, conferences, and other business needs
• Ability to obtain a Florida 2-15 Life, Health & Annuities license within 90 days of hire

Responsibilities

• Build and maintain strong relationships with assigned clients
• Lead the onboarding and implementation of new accounts
• Serve as a trusted resource for client questions, needs, and challenges
• Coordinate with internal teams and carrier partners to ensure excellent service and timely follow-through
• Manage account renewals and support long-term client retention
• Identify opportunities to strengthen client relationships and improve their experience
• Maintain accurate account information and stay ahead of deadlines and deliverables
• Take ownership of client needs from start to finish

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Multi-client management

Proactive mindset

Education

Bachelor’s degree in business, marketing, communication, or a related field

Job description

We’re looking for a relationship-focused Account Manager to join our growing team in Neptune Beach, Florida.

This is a hybrid position, with two days per week in our office - conveniently located just one block from the beach in Neptune Beach Town Center. We value flexibility, but we also believe time together creates stronger teams, better mentorship, and more opportunities to learn and grow.

ABOUT THE ROLE

As an Account Manager, you’ll serve as a key point of contact for our clients, helping to make sure they have a great experience from onboarding through renewal.

You’ll build lasting relationships, solve problems, coordinate with internal teams, and help our clients get the most from their partnership with us.

We’re a growing company that offers the best of both worlds: the resources and stability to provide competitive compensation and career opportunities, while still being small enough for your work to be noticed and your career path to be shaped around your strengths and interests.

WHAT YOU'LL DO

• Build and maintain strong relationships with assigned clients
• Lead the onboarding and implementation of new accounts
• Serve as a trusted resource for client questions, needs, and challenges
• Coordinate with internal teams and carrier partners to ensure excellent service and timely follow-through
• Manage account renewals and support long-term client retention
• Identify opportunities to strengthen client relationships and improve their experience
• Maintain accurate account information and stay ahead of deadlines and deliverables
• Take ownership of client needs from start to finish

WHAT WE'RE LOOKING FOR

• Bachelor’s degree in business, marketing, communication, or a related field
• 1-3 years of experience in account management, client services, or a related role
• Strong interpersonal, written, and verbal communication skills
• Excellent organization and attention to detail
• Ability to manage multiple clients and priorities at the same time
• A proactive, self starter with a positive approach and willingness to take ownership
• Someone who enjoys collaborating with others and building relationships
• Willingness and ability to travel periodically for client visits, conferences, and other business needs
• Ability to obtain a Florida 2-15 Life, Health & Annuities license within 90 days of hire

WHY JOIN US?

You’ll have the opportunity to grow alongside the company, take on increasing responsibility, and build a career rather than simply fill a position. You’ll also be joining a collaborative team that values relationships, development, and having a little fun along the way.

And yes - the beach really is one block away.