Account Manager

Osprey Engineering Solutions; Milwaukee (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Paid federal holidays

401(k) retirement savings plan

Structured training and mentoring

Career development opportunities

Job summary

Osprey Engineering Solutions Ltd. is seeking a customer-focused Account Manager to nurture a portfolio of distributor, reseller and OEM accounts across the United States and Canada.

You will be the primary commercial contact, build long-term relationships, and contribute to sales and profitability targets. Working with technical, customer service and marketing teams, you will deliver tailored solutions, manage CRM records, and travel nationwide to develop business opportunities.

Qualifications

• 2–5 years' experience in industrial or technical B2B sales, account management, customer service or a related field.
• Strong relationship-building and communication skills.
• Good commercial awareness and a proactive, customer-focused approach.
• Excellent organisational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• Willingness to travel throughout the United States.

Responsibilities

• Manage and develop an established portfolio of customer accounts across the US.
• Build strong customer relationships and conduct regular business reviews.
• Identify opportunities for growth through cross-selling and account development.
• Work towards agreed sales, revenue and profitability targets.
• Collaborate with technical specialists to deliver effective customer solutions.
• Maintain accurate CRM records and sales forecasting information.
• Travel throughout the United States to support customers and develop business opportunities.

Skills

Relationship-building

Communication

Commercial awareness

Organisational skills

Travel willingness

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Osprey Engineering Solutions are hiring on behalf of our client, a well-established international manufacturer specialising in hydraulic measurement and control products, supplying innovative products and solutions that help improve the productivity, performance and efficiency of heavy machinery worldwide. With operations across the UK, USA and Germany, the business offers an excellent opportunity to join a growing organisation with a strong reputation for technical expertise, customer service and product innovation.

The Role

Our client is seeking a customer-focused Account Manager to manage and develop an established portfolio of distributor, reseller and OEM accounts across the United States and Canada. Acting as the primary commercial contact for your customers, you will build long-term relationships, identify opportunities for growth and contribute towards achieving sales and profitability objectives. Working closely with technical, customer service and marketing teams, you will play an important role in delivering outstanding customer solutions and strengthening existing commercial partnerships.

This is an excellent opportunity for someone with industrial or technical B2B experience looking to develop their account management career, with structured training, mentoring and clear opportunities for progression.

• Manage and develop an established portfolio of customer accounts across the US.
• Build strong customer relationships and conduct regular business reviews.
• Identify opportunities for growth through cross-selling and account development.
• Work towards agreed sales, revenue and profitability targets.
• Collaborate with technical specialists to deliver effective customer solutions.
• Maintain accurate CRM records and sales forecasting information.
• Travel throughout the United States to support customers and develop business opportunities.
• 2–5 years' experience in industrial or technical B2B sales, account management, customer service or a related field.
• Strong relationship‑building and communication skills.
• Good commercial awareness and a proactive, customer‑focused approach.
• Excellent organisational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• A willingness to travel throughout the United States.

What's on Offer?

• 25 days' annual paid time off.
• Paid federal holidays.
• 401(k) retirement savings plan.
• Structured training and ongoing mentoring.
• Clear opportunities for career development and progression.