Account Manager

Cirtronics Corporation; Milford (CT); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Weekly treats

Early release on Fridays

Free coffee daily

On-site fitness and recreation center

Job summary

A leading Electronic Manufacturing Services provider in Milford, CT is looking for a full-time Account Manager. In this role, you will serve as the primary contact for customers, helping them thrive and driving account growth. Responsibilities include managing forecasts and orders, addressing quality issues, and identifying growth opportunities. Candidates should have a Bachelor's degree, 5+ years of account management experience, and strong communication skills. Enjoy a relaxed culture with perks like free coffee and an on-site fitness center.

Qualifications

• 5+ years of experience in account management in a manufacturing or technical environment.
• Familiarity with BOMs, drawings, or NPI processes.
• Background in pricing, quoting, or commercial negotiations.

Responsibilities

• Build and maintain strong relationships with customers.
• Manage ongoing account activity, including forecasts and orders.
• Identify risks, cost opportunities, and manufacturability improvements.

Skills

Strong communication skills

Ability to manage multiple priorities

Experience in account management

Education

Bachelor's degree in business or related field

Tools

ERP systems

CRM systems

Job description

About Cirtronics

Join Cirtronics in Milford, NH—just a short commute from Nashua and Manchester—as a full-time Account Manager, with the opportunity to start in as little as 1–2 weeks.

Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of experience supporting highly regulated and mission-critical industries, including medical, scientific, defense, robotics, and specialty industrial markets. As an employee-owned company, we take pride in our people, our quality systems, and our long-term customer partnerships. Our certifications include ISO 13485, ITAR, and CMMC.

If you enjoy building strong customer relationships, working cross-functionally, and playing a key role in driving account growth, this is a great opportunity to make an impact in a dynamic manufacturing environment.

Position Summary

As an Account Manager, you\'ll be the main point of contact for a set of customers, helping them succeed while supporting Cirtronics\' growth. You\'ll participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams.

Job Responsibilities

• Build and maintain strong relationships with customers, acting as their primary advocate
• Manage ongoing account activity, including forecasts, orders, and changes
• Partner with internal teams to support new product introductions and production ramp-ups
• Identify risks, cost opportunities, and manufacturability improvements
• Help resolve quality, supply chain, or schedule issues while maintaining customer trust
• Look for opportunities to grow existing accounts through expanded services
• Ensure account activity aligns with customer and regulatory requirements

Knowledge/Skills/Experience

• Strong communication skills and comfort working with both technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced, collaborative setting
• Bachelor\'s degree in business, or a related field (or equivalent combination of experience and education)
• 5+ years of experience in account management in a manufacturing or technical environment
• Familiarity with BOMs, drawings, or NPI processes
• Experience with ERP or CRM systems
• Background in pricing, quoting, or commercial negotiations

Why You\'ll Love Working Here

Enjoy a relaxed, team-focused culture where your work is valued, plus great perks like:

• Weekly treats (Popcorn Mondays, Chips & Salsa Wednesdays, Soft Serve Thursdays)
• Early release on Fridays
• Free coffee daily
• On-site fitness and recreation center

We also offer a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), ESOP, paid time off, tuition assistance, and more.