Janitorial Account Manager

HM Solutions, Inc; Mechanicsburg (Cumberland County); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Health, dental and vision after 60+?

401K after 90 days

Paid vacation after 1 year

Laptop for company use + cell phone

Job summary

HM Solutions, Inc. is seeking a Site Manager to oversee cleaning operations at client facilities. The role involves supervising janitorial staff across shifts, assigning tasks, inspecting work, and addressing customer concerns to ensure safety and quality.

The position requires flexibility, including weekends, and offers a compensation of $60,000 annually with opportunities to lead a busy team in a fast-paced environment.

Qualifications

• Basic computer knowledge.
• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks.
• Ability to work well in a team and independently.
• Willingness to learn about cleaning products.

Responsibilities

• Maintain good client relations.
• Resolve customer issues promptly.
• Participate in interviewing, hire decisions, and train new hires.
• Enforce policies; may discipline staff.
• Manage distribution and delivery of supplies and equipment.
• Demonstrate team leadership abilities.
• Monitor quality control expectations.
• Manage labor and supplies to budget.
• Manage schedules to ensure contract compliance.
• Review performance and implement training and corrective actions.
• Complete quality control programs per company guidelines.
• Self-manage daily activities without supervision.

Skills

Basic computer knowledge

Strong communication

Customer service

Follow instructions

Task prioritization

Teamwork

Self-management

Cleaning products knowledge

Job description

Onsite Account Manager needed for immediate hire!

Site MANAGER

HM Solutions is seeking a dedicated and detail-oriented Site Manager to join our team. This role is essential in ensuring that our facilities are clean, safe, and well‑maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments.

The Site Manager is in a working position that performs cleaning duties and supervises the work activities of janitorial staff on all shifts at our client's facility. Duties include but are not limited to: Assigning work tasks to the staff, inspecting work, investigating and correcting customer complaints regarding janitorial services, training employees, coaching and counseling on performance, and recommending terminations when necessary.

This position requires great flexibility.

Hours: Open availability including weekends

Compensation: $60,000 annually

ESSENTIAL DUTIES

• Maintain good client relations.
• Resolve all customer issues in a timely manner.
• Participate in interviewing, make hiring decisions, and train new hires.
• Enforces policy and procedures. May be required to discipline, suspend or terminate employees.
• Maintains distribution and delivery of supplies and equipment to custodial staff.
• Team leadership Abilities
• Monitor to ensure quality control expectations are met
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute training and corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Ability to self-manage daily activities without supervision.

Skills and Knowledge

• Basic computer knowledge
• Good communication and interpersonal skills
• Good client/customer service skills
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks
• Ability to work effectively with a team.
• Ability to work independently as needed to support the group effort
• Basic knowledge of cleaning products or willing to learn.

Benefits

• Health, Dental and Vision after 60 days
• 401K after 90 days
• Full time employees 1 week paid vacation after 1 full year of service
• Laptop for company use along with cell phone.

HM Solutions, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.