Account Manager

Rose Paving LLC; Michigan; On-site; USD 48,000 - 76,000; Full time

Job summary

Rose Paving LLC in Michigan is seeking an Account Manager to lead sales operations, conduct field estimates, submit proposals for repairs, prepare repair schedules, and nurture client relationships. The role requires 1–2 years of experience or a recent graduate with attention to detail, plus willingness to travel up to 30% of the week.

The Account Manager will report to the Director of M&A, coordinating with sales and operations to close deals and achieve annual sales goals while delivering

Qualifications

• Bachelor’s degree in business management or equivalent experience.
• 1–2 years of experience or a recent graduate with attention to detail.
• Proven ability to respond effectively to inquiries and resolve customer complaints.

Responsibilities

• Conduct field estimates for projects.
• Submit repair proposals and prepare repair schedules.
• Nurture client relationships and travel to meet clients up to 30%.
• Enter customer sales data accurately into company systems.
• Communicate between sales and operations for smooth collaboration.
• Respond promptly to customer inquiries and resolve issues.
• Present information to top management and boards as needed.

Skills

Client communication

Relationship building

Sales support

Data entry

Time management

Problem solving

Team collaboration

Customer service

Education

Bachelor’s degree in business management

Tools

Excel

Word processing

Job description

Account Manager# Account ManagerMI Detroit - Ortonville, MI 48462## Description**Who We Are:**Rose Paving LLC, leads the industry in providing complete parking lot management solutions to commercial and industrial properties nationwide. We offer a collaborative work environment where employees can contribute to impactful projects while enjoying opportunities for growth and development. With a rich 50-year history, their commitment to quality and client satisfaction makes it an exciting place to build a career.**Description:**The Account Manager plays a vital role in our sales operations. This position encompasses a range of responsibilities, including conducting field estimates, submitting proposals for repairs, preparing repair schedules, and nurturing client relationships. The Account Manager will report directly to the Director of M&A, contributing to our overall success by ensuring excellent service and support to our clients.* Collaborating with the team to close deals based on submitted estimates and working toward achieving our annual sales goals.* Conducting field measurements to accurately assess the scope of work for repairs.* Traveling to meet with both current and prospective customers to showcase our services and generate new orders.* Responding promptly to customer inquiries, ensuring they feel valued and supported.* Accurately entering customer sales data into our systems to support our operations.* Investigating and resolving customer challenges, turning issues into opportunities for improvement.* Serving as a trusted advisor to our clients, offering guidance and building strong partnerships.* Meeting directly with clients to foster professional relationships and enhance their experience.* Facilitating communication between the sales and operations departments for smooth collaboration.## Qualifications* Willingness to travel up to 30% of the week while effectively managing your workload.* Engage daily with clients, skillfully handling challenging situations and resolving issues promptly.* Communicate clearly and persuasively, actively seeking customer feedback to enhance our service.* Balance team and individual responsibilities, fostering a positive team spirit and prioritizing collective success.* Stay informed about market trends and competition, focusing on cost-saving measures that contribute to our growth.* Show respect for cultural differences and promote a welcoming, harassment-free environment.* Maintain consistent attendance and punctuality, ensuring responsibilities are covered when absent, and embrace the opportunity to work long hours when necessary to achieve our goals together.* Bachelor’s degree in business management, or equal experience* 1-2 years of experience or a recent college graduate with an attention to detail.* Proven ability to respond effectively to common inquiries and resolve complaints from customers, regulatory agencies, and business community members.* Experience in presenting information confidently to top management, public groups, and boards of directors.* Solid grasp of general mathematical concepts to support decision-making and analysis.* Strong proficiency in spreadsheet software and word processing, enabling efficient data management and documentation.