Account Manager

Jobot; Marysville (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

Jobot in Columbus, OH is seeking an Account Manager to build lasting client partnerships and drive growth. You will serve as the primary contact for service needs, coordinate across teams, and translate client requirements into actionable solutions.

Ideal candidates bring 5+ years in account management, mechanical knowledge, and proven leadership. This hands-on, relationship-driven role offers a path to advance within a nationwide organization and a competitive compensation package.

Qualifications

• 5+ years of experience in account management or related client-facing roles.
• Mechanical knowledge or hands-on mechanical experience.
• Strong leadership and project coordination abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage client account as primary contact for service needs and relationships.
• Understand client priorities, financials, and operational challenges.
• Identify opportunities to expand account relationships.
• Deliver excellent customer service with clear expectations and follow-through.
• Collaborate with teams to provide practical client solutions.
• Apply mechanical knowledge when supporting equipment-related operations.

Skills

Account management

Client relationships

Leadership

Communication

Mechanical knowledge

Job description

Job details:

Account Manager | Columbus, OH | Up to $100K

Salary: $80,000 - $100,000 per year

A bit about us:

An established provider of facility services, supporting commercial and industrial clients with ongoing operational, maintenance, and service needs across multiple locations.

Why join us?

• Join an established, growing organization with a strong nationwide presence.
• Take ownership of a key client relationship and make a direct impact on day-to-day operations.
• Work in a hands-on, relationship-driven environment with opportunities to grow and develop professionally.
• Competitive compensation and the opportunity to build a long-term career with a stable organization.

Job Details

Build lasting client partnerships and drive business growth as an Account Manager. This opportunity is ideal for a customer-focused professional who combines account management expertise, management experience, and mechanical knowledge or equivalent technical skills.

You’ll connect client needs with effective solutions, coordinate across teams, and help deliver a responsive, high-quality service experience. Bring your commercial mindset, problem-solving ability, and relationship-building skills to a role where your contributions can make a measurable impact.

Responsibilities

• Manage client account, serving as the primary contact for service needs, relationship development, and issue resolution.
• Develop a strong understanding of client’s business priorities, financial requirements, and operational challenges.
• Identify opportunities to expand account relationships.
• Deliver excellent customer service by responding promptly, setting clear expectations, and following through on commitments.
• Collaborate with appropriate business teams to provide accurate, practical client solutions.
• Apply mechanical knowledge or equivalent technical understanding when supporting clients with equipment-related operations, or technical service requirements.

Qualifications

• 5+ years of relevant experience in account management, customer service management, or a comparable client-facing role.
• Mechanical knowledge, hands-on mechanical experience, or equivalent technical skills, with the ability to explain technical information clearly.
• Proven management capabilities, including team leadership, account oversight, project coordination, or equivalent experience.
• Demonstrated success in building client relationships, resolving service issues, and identifying growth opportunities.
• Strong communication, organization, and problem-solving skills.
• Proficiency with technology and various software systems.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.