Account Manager

LandCare LLC; Marietta (GA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Team based profit sharing program

401K with company match

Company-provided vehicle

Medical coverage

Dental coverage

Vision coverage

Paid Time Off Policy

Formal training and development program

Job summary

An established industry player is seeking a dynamic Account Manager to enhance client relationships and drive new business development. This role involves working closely with production teams to ensure exceptional service delivery and customer satisfaction. The successful candidate will actively seek new business opportunities, lead networking events, and create tailored proposals for clients. Join a collaborative team that values growth and offers a robust benefits package, including profit sharing and comprehensive health coverage. If you're passionate about client service and thrive in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Proven experience in client service and retention strategies.
• Strong ability to identify and develop new business opportunities.

Responsibilities

• Manage existing client relationships and develop new customer opportunities.
• Drive customer satisfaction and promote high service standards.

Skills

Customer Service

Relationship Management

Problem Solving

Networking

Organizational Management

Job description

LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Facilities Services