Account Manager (Commercial Landscaping)

LandCare LLC; Santa Rosa (CA); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Company-provided vehicle

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

9 company holidays

Training and development program

Job summary

LandCare LLC in Santa Rosa, CA, is seeking a Client Services and Business Development professional to manage existing client relationships, drive new customer development, and identify networking opportunities within the industry.

This role partners with Branch Manager and Production teams to deliver outstanding service while maintaining LandCare's standards for safety, culture, and client satisfaction. A competitive base salary with profit sharing and benefits is offered.

Qualifications

• Experience in client service and account management.
• Ability to develop new business and networking opportunities.
• Strong customer service and problem-solving orientation.

Responsibilities

• Manage existing client relationships and new development with production teams.
• Create client proposals, contracts and pricing designed to meet client objectives.
• Identify new business opportunities and networking events.
• Maintain LandCare's quality and safety standards.

Skills

Client relations

Sales development

Networking

Communication

Team leadership

Job description

THE POSITION

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

BENEFITS

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $78,000-$100,000 (commensurate with experience).