Account Manager (Commercial Landscaping)

LandCare; Frederick (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Team profit sharing

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + 9 holidays

Formal training and development

Job summary

LandCare in Frederick, MD is seeking a proactive client services professional to manage existing client relationships and develop new business within the landscape services industry. You will work closely with branch and production teams to ensure client satisfaction, retention and timely delivery of services.

The role offers a competitive base salary and benefits package, including a company vehicle, 401K with company match, and opportunities for professional growth in a collaborative culture.

Qualifications

• Experience managing client relationships and delivering high-quality service.
• Ability to prospect and develop new business opportunities.
• Strong communication, problem-solving, and teamwork skills.
• Familiarity with proposal, contract creation, and pricing processes.

Responsibilities

• Maintain client relationships and ensure timely communication between client and production teams.
• Develop new business opportunities and nurture networking within the industry.
• Create client proposals, contracts, and pricing estimates aligned with client objectives.
• Promote LandCare’s culture, safety, and values in daily operations.

Skills

Client relationship management

Sales prospecting

Customer service

Negotiation

Networking events

Job description

WHO WE ARE

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we’re incredibly proud of the work that we do.

Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This position has a salary range of approximately $65,000 - $80,000 annually (commensurate with experience).